Administrative Clerical Assistant 2

#CA-DS

The Professional Billing Group provides billing and collection services for more than 900 UCD Health System Faculty Physicians. This dual-role position supports both administrative operations and courier services for the department.

The Administrative Assistant reviews and sorts incoming correspondence, carefully identifying items that require distribution, copying, or managerial review and action. The role performs a wide range of professional, clerical, and logistical tasks to ensure the smooth operation of the department.

Courier responsibilities include the daily pickup of New Day medical claims, transport of departmental deposits, and delivery of mail and materials. Upon return, all mail must be sorted and distributed to the appropriate recipients.

The incumbent must comply with the State of California Motor Vehicle Code, UCDMC access regulations, and all departmental procedures and safety guidelines while operating the delivery vehicle. A valid California Driver's License is required, and participation in the DMV Pull Notice System is mandatory.

Efficiency and organization are essential in this role to maximize delivery routes, reduce time spent, and minimize distance traveled. Strong time management skills and flexibility are required to quickly adjust to shifting priorities. The incumbent must maintain consistent, clear communication with their supervisor regarding workload, route status, and assignments.

The position also requires adherence to safety procedures, including safe lifting and proper material handling techniques. Vehicle security must be maintained at all times, including locking doors and securing windows. Additionally, the incumbent is responsible for safeguarding confidential materials during transport, ensuring confidentiality and security of all packages and documentation.

Apply By Date

8/3/2025 at 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• High School diploma or equivalent experience
• Ability to work cooperatively and constructively with employees and Administration.
• Ability to organize and prioritize tasks.
• Ability to be flexible in a quickly changing environment.
• Ability to work accurately and quickly under pressure to meet deadlines established by the department.
• Ability to file in alphabetical, numerical, and chronological order.
• Ability to effectively operate standard office equipment including but not limited to photocopier, fax, and calculator and scanner.
• Math skills to accurately add, subtract, multiply, and divide.
• Knowledge of medical terminology to correlate medical reports to actual charges.
• Ability to identify various types of Explanation of Benefits (EOB).
• Ability to read and comprehend department policy, internal and external correspondence.
• Writing skills to effectively compose internal and external correspondence.
• Proofreading skills to identify and correct own errors.
• Communication skills to communicate effectively with all internal and external customers.
• Ability to work independently.
• Ability to follow verbal and written instructions.
• Keyboarding skills to effectively operate computer terminal and P.C.; prepare internal and external correspondence and forms as required.
• Ability to track completed work using Microsoft Word and Excel.

Preferred Qualifications

• Courier services experience preferred
• Working knowledge of Microsoft Office Software preferred.

Key Responsibilities

• 25% - MAINTAIN PAPER AND DIGITAL CORRESPONDENCE
• 5% - SCANNING
• 25% - MAINTAIN OUTGOING CLAIMS
• 40% - PICKUP AND DELIVERY
• 5% - PERFORM OTHER DUTIES AS ASSIGNED BY UNIT SUPERVISOR

Department Overview

Professional Billing Group, a part of the UCDHS Financial Services Division, provides billing and collection services for approximately 900+ UCD Health System Faculty Physicians. This position provides is responsible for the timely and accurate processing of correspondence related to medical services provided by UCD Health System Faculty Physicians, posting denial and adjustments, operational support, and coordination of correspondence, claims and mail activity for PBG.

POSITION INFORMATION

• Salary or Pay Range: $24.66 - $34.93
• Salary Frequency: Hourly
• Salary Grade: 109
• UC Job Title: BLANK AST 2
• UC Job Code: 004723
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Days, 8 hour
• Location: UCDHAS Building (HSP165)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site
• THIS IS NOT AN HI-B OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Operating motor vehicles and/or equipment - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Ability to work occasional overtime as workload dictates

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks