Manager, Incident & Emergency Management

Work Location Type:Remote

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is$78,200.00 to$130,400.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Manager, Incident & Emergency Management provides daily management and support necessary for the successful creation, development, communication, and execution of EP&R Programs. The primary objective is to stay attuned to market based natural & man-made disaster trends in order to quickly identify, assess and design opportunities that capture market share and increase profitable revenue for the organization at the best cost to serve.

You Will

• Understands key drivers and needs of end customer segments when preparing for or responding to emergencies. Develops an understanding of key objectives and goals to develop and implement programs and processes that supports business and field execution needs
• Create and implement strategies to support broader EP&R initiatives. Work cross functionally and collaborates for integrated strategy execution and deployment.
• Manage critical response components for large-scale natural & man-made disasters
• Coordination of on-site Grainger responders deployed to EOCs in affected markets
• Develop Emergency Response policies, procedures, roles & responsibilities
• Develop & coordinate training-exercises to ensure state of readiness
• Supports the effective development & management of the EP offer across various channels
• Leads debrief sessions to drive continuous improvement following disasters
• Serve as key conduit between internal departments (inventory management, supply chain, branch operations, customer service) in order to enable-leverage sales resources & streamline organizational collaboration in crisis situations
• Build processes to improve company response capabilities:

1. Gather and vet input from various channels
2. Build workflows and structure ensuring alignment, prioritization and timeliness
3. Create optimization suggestions based on reporting, data and analytics

• Monitor public sector EP grant funding streams & distill into actionable guidance through standard work and processes
• Work cross-functionally to establish key messaging and action plans to position EP offer as a key differentiator vs. MRO competitors in all major contract solicitations
• Develop executional project plans that are defined in Strategic planning, and then monitor progress and delivery against critical milestone dates.
• Proactively identify risks to delivering specific projects on-time and on-budget, and then work to identify a plan to mitigate the risk that is also accepted by business partners and resources.
• Work with legal team and businesses to ensure legal forms are updated to expected guidelines of brand, communication, and messaging

You Have

• Master's Degree MA/MS/MBA or equivalent Preferred
• Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and lean budgets
• Proven track record of establishing strong relationships with the field and headquarters employees
• Decision making & calculated risk-taking using analytics and fact-based management
• Ability to anticipate trends, situations, or changing market conditions and take appropriate action on a timely basis.
• Knowledge of Industry and customer requirements across wide variety of market segments
• Has demonstrated success in developing EP&R programs in a Business-to-Business environment.
• Possesses effective project management across multiple projects, planning and facilitation skills.
• Must be able to travel between 50-70%, on a nationwide basis
• You should live in a major metro market (Airport Hub)

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.