Solution Architect - End User Services

Lenovo is seeking an experienced Digital Solution Architect who will develop custom and cost-effective Digital Workplace services solutions for our clients. Successful candidates will evaluate business issues and client requirements from sales Leads and Requests for Proposals/ Requests for Quotations (RFPs/RFQs). The successful candidate will use this analysis and knowledge of the market to develop complex Managed or Professional services solutions. Lenovo Digital solutions are comprehensive capabilities including Service Desk, Security, Lifecycle, Unified EndPoint Managemen (UEM), Collaboration & Productivity, Device as a Service (DaaS) and Advisory.

As a Digital Solution Architect, you will provide client engagement and expertise of Lenovo digital solutions, collaborate with internal teams and Lenovo Services Delivery Partners, on point for scoping the requirements, identifying appropriate delivery strategy, align costs to plan of record, communicate across internal stakeholders and the client during

The Digital Solution Architect will develop client presentations, proposals, and internal governance collateral. Upon down select / award, the Digital Solution Architect is responsible for the development of a Statement of Work (SoW) contract with the selected business partner and/or customer and service delivery partner, which includes negotiation with the partner, internal delivery stakeholders and the client to ensure that requirements are explicitly documented to prevent exposure. Finally, the Digital Solution Architect is expected to manage assigned opportunities and contribute to the overall growth of Lenovo's digital business.

Basic Qualifications :

• 8+ years of a combination of IT Services experience and/or at least 5 years of Solution Development and Costing for these types of IT Solutions or Managed Services: Service Desk, Security, Lifecycle, UEM, Asset Recovery and Advisory.

• Bachelor's degree or equivalent experience

Preferred Qualifications:

• Experience in Solution creation, costing, Contract/SOW creation, and strong Risk Management practices.
• Direct experience in IT Services Industry focused on Digital or Workplace services and End User devices.
• Proven success in building solutions in the IT services industry
• Excellent communication, both oral and written, and presentation skills, client facing
• Solid organizational/prioritization skills, and commitment to meet deadlines
• Proficiency in utilizing PowerPoint, Excel, Word & Microsoft Dynamics or Salesforce