Aftermarket Sales Specialist

KEY RESPONSIBILITIES:

• Interact with customers and sales representatives via email and phone to identify parts sales opportunities and upsell when opportunities present.
• Provide accurate and timely parts quotes for outside sales.
• Work with Manufacturing, Materials, and Logistics departments to support customer requests for aftermarket/parts sales opportunities.
• Research archived orders for product definition for quoting, ordering, and manufacturing of requested items.
• Work with inside sales staff and field sales on technical and pricing matters.
• Works with production/ aftermarket production employees to minimize costs and achieve schedules.
• Works with sales, project management, and purchasing to achieve best-quoting practices
• Other duties as assigned.
• Act, Live, and Behave by TCF Core Values.

QUALIFICATIONS:

• Bachelors degree preferred
• 1-3 years experience in technical support to sales and engineering or equivalent.
• Ability to multitask, switching between work activities quickly.
• Ability to prioritize and manage time effectively.
• Strong organizational skills.
• Effective written and verbal communication.
• Good mechanical and mathematical aptitudes.
• Proficient in the use of standard office software programs and equipment.
• Experience with MRP principles and terminology, including prior use of computer-based bills of material and manufacturing control and planning systems. Prior completion of APICS-related coursework is desirable.
• Ability to independently perform assignments with instruction only regarding generally expected results. Ability to make decisions independently regarding engineering and drafting methods, often requiring modification/extension of industry-related theories, precepts, and practices.
• Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers,

PROFESSIONAL DEVELOPMENT

• Requirements and progress are to be reviewed a minimum of semi-annually. Accountability for progress towards goals is held jointly by the employee and the supervisor.
• Continuous development of employee knowledge and skills is required to meet changing industry and job demands, and to prepare the individual for greater responsibility.

PROFESSIONAL AFFILIATIONS:

• Others as approved by supervisor

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Standard office environment
• Ability to occasionally lift up to 20 pounds
• Ability to occasionally climb, balance, stoop, kneel, reach
• Ability to work extended hours sitting at a computer

This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.