New 
Director, Partner Strategy
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Jul 29, 2025 | |
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OverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. You will be part of the SME&C Customer Success Unit (CSU) Team that helps Customers & Partners build, operate and deploy healthy and resilient businesses solutions on the Microsoft cloud. This is achieved through direct to customer Success Services in the form of Microsoft Unified, along with invested and through Partner support and success services. We are looking for a highly collaborative Director, Partner Strategy to support SME&C CSU's current and forward-looking business goals, specifically relative to the evolution of how we evolve and operate our delivery practices for through partner consumption & support success services. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesEngage with Unified Offerings/GTM teams to provide feedback and recommendations for the evolution of Unified Support for partnersLead the creation and oversight of the pilot deployment strategy for onboarding SME&C Corporate Partners to Unified Support for Partners from Premier Support for Partners (PSFP) Collaborate with GPS & Channel teams to build appropriate accountability and orchestration mechanisms to support post commit partner execution and improvementLead the ongoing Business RoB for Partner Success execution and be the accountable leader for global execution and outcomes Build and Expand our vendor partner CSA & DCSA supplier strategy including ongoing execution governance and management of outsourced contracts Partner with the STU to ensure that we have a cohesive Sales & Delivery strategy to accelerate partner execution and outcomesOtherEmbody our Culture and Values | |