Principal Technical Architect Specialist, AI Agent Platform and Dynamics 365
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 31, 2025 | |
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OverviewThe Business Acceleration Solutions (BAS) team is Microsoft's high-impact Specialist Team (ST) leading the next wave of enterprise transformation-powered by AI. Our mission is to guide customers from legacy CRM and ERP systems to AI powered Autonomous capabilities powered by Microsoft Dynamics 365 and Copilot Studio, accelerating outcomes through Role-Based Copilots and Intelligent Agents. We combine deep industry expertise with deep product knowledge to help customers realize the full potential of AI powered Autonomous Dynamics 365 - from embedded agents in every business workflow to standalone agent platforms that drive competitive advantage. We are looking for a Principal Technical Architect to join our team. BAS is the execution engine for Microsoft's most strategic growth ambitions, transforming vision into impact and AI into revenue.This role will drive the acceleration of our strategic growth programs - positioning Copilot Studio as the enterprise agent platform of choice and accelerating Dynamics 365 application suite. The Technical Architect will be responsible for driving the AI accelerate program and adoption of intelligent agents in every major BAS ST deal. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
Responsibilities Provide thought-leadership and architectural guidance/reviews on strategic Dynamics 365 ERP and/or Dynamics 365 CE and Microsoft Copilot pre-sales opportunitiesDrive a streamlined pre-sales engagement process with customers to help drive their business transformation using Dynamics 365 and AI copilot Agents in an accelerated fashionDrive the discovery process to identify customer requirements and drive accurate and cost-efficient Statement of Work Estimates from partners to fulfill those requirementsProvide technical and strategic guidance to the field sales teams and partners to create enticing offers on top of Dynamics 365 solutions enhanced with AI copilot agents. Represent Microsoft Business and Industry Copilot Engineering in complex deals by providing functional and technical consultationAssist the core Microsoft Business and Industry Copilot Engineering to develop the right scenarios and features to address customer needsGuide the partners to build world class demos, POCs and solutions to analyze ambiguous technical and customer situations and to determine appropriate solutions as necessary | |