Sr. Director, Region Asset Protection - Central

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Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Director, Regional Asset Protection at Macy's, Inc. is a visionary leader responsible for driving the strategic vision and execution of the Asset Protection program. They oversee Division Leaders and Senior Investigators, leading the nationwide implementation of asset protection and shortage reduction initiatives. The role involves directing investigations, developing strategies in assigned markets, and collaborating with Store and Central Support partners. Key responsibilities include coaching and supporting the Asset Protection team alongside store leadership.

The Senior Director facilitates the connection between Field and Central Asset Protection for process improvement. They recruit executive talent for retention and career development and play a pivotal role in shaping the Central Asset Protection communications strategy. This position offers a unique opportunity to contribute significantly to Macy's, Inc. by safeguarding assets and minimizing losses through strategic leadership and collaboration.

For regional positions, colleagues may reside anywhere within the new region boundaries; the Central Region includes the sates of Illinois, Texas, and Georgia.

What You Will Do

• Lead a team of Divisional Directors of Asset Protection and Senior Investigators to ensure the nationwide implementation of asset protection and shortage reduction strategies. Identify factors impacting business, shortage, and profitability, providing effective solutions.
• Oversee Senior Investigators and their training through Asset Protection Market Leaders for the management and execution of criminal investigations.
• Develop investigative strategies within assigned markets and coordinate these efforts with Store and Central Support partners.
• Collaborate with Regional Directors of Stores (RDOS), Regional Operations leaders (ROPS), and Division Vice Presidents (DVP's) to coach, educate, and support Asset Protection priorities and the team.
• Establish a connection between Field Asset Protection and Central Asset Protection to continually enhance processes and results.
• Recruit and develop executive talent by fostering a culture that values retention, career development, and succession planning.
• Develop the vision and execution of the Central Asset Protection communications strategy. This includes weekly communication to store leadership and the Asset Protection team, driving a shortage culture through all communication channels.
• Stay abreast of industry regulations and compliance standards related to Asset Protection. Ensure that the program aligns with legal requirements and company policies.
• Foster relationships with law enforcement agencies to facilitate cooperation in criminal investigations and enhance overall security measures.
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of Asset Protection initiatives. Regularly analyze data to identify trends and areas for improvement.
• Stay informed about emerging trends, technologies, and best practices in Asset Protection and loss prevention. Encourage and support the continuous learning and development of the Asset Protection team.

Skills You Will Need

Leadership and Visionary Thinking: Ability to provide visionary leadership, driving the strategic vision and execution of the Asset Protection program.

Strategic Planning and Execution: Proficiency in developing and executing strategic plans for nationwide implementation of asset protection and shortage reduction initiatives.

Investigative Management: Strong background in directing and managing investigations, including overseeing Senior Investigators and their training for the effective execution of criminal investigations.

Collaboration and Relationship Building: Exceptional collaboration skills to foster strong partnerships with Market Leaders, Store and Central Support partners, Regional Directors of Stores, Regional Operations leaders, Division Vice Presidents, and law enforcement agencies.

Talent Management and Development: Ability to recruit and develop executive talent, creating a culture that values retention, career development, and succession planning.

Communication and Influence: Effective communication skills to shape and execute the Central Asset Protection communications strategy, driving a shortage culture through regular and impactful communication with store leadership and the Asset Protection team.

Regulatory Compliance Knowledge: Deep understanding of industry regulations and compliance standards related to Asset Protection. Ensuring the program aligns with legal requirements and company policies.

Law Enforcement Collaboration: Proven ability to foster relationships with law enforcement agencies, facilitating cooperation in criminal investigations and enhancing overall security measures.

Metrics and Data Analysis: Proficient in establishing key performance indicators (KPIs) and metrics to measure the effectiveness of Asset Protection initiatives. Regularly analyze data to identify trends and areas for improvement.

Continuous Learning and Innovation: A commitment to staying informed about emerging trends, technologies, and best practices in Asset Protection and loss prevention. Encouraging and supporting the continuous learning and development of the Asset Protection team.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 10+ years of Asset Protection leadership experience required.
• Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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