Retail Operations Manager ACX
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![]() United States, Indiana, Indianapolis | |||||||||||||||||||
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Retail Operations Manager ACX Job Locations
US-IN-Indianapolis
Summary Retail Operations Manager ACX The Retail Operations Manager is a strategic leader responsible for end-to-end field execution across multiple retail banners, ensuring high-quality, consistent performance that aligns with customer objectives. This role blends operational management, team leadership, and cross-functional collaboration to deliver impactful in-store programs. Key responsibilities include developing and guiding field teams, optimizing processes, maintaining strong customer partnerships, and managing budgets to drive efficiency and executional excellence in a market of approximately 100 stores. Success in this role requires a balance of strategic thinking, hands-on leadership, and a commitment to continuous improvement. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Field Leadership & Execution Retailer Partnership Compliance, Safety & Risk Management Technology & Reporting Administrative & Operational Support Collaboration & Communication Conflict Resolution Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Field Leadership & Execution Retailer Partnership Compliance, Safety & Risk Management Technology & Reporting Administrative & Operational Support Collaboration & Communication Conflict Resolution Supervisory Responsibilities Direct Reports Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel and Driving are essential duties and function of this job Travel up to Up to 80% Minimum Qualifications Education Level: (Required) Associates Degree or equivalent experience Field of Study/Area of Experience: Marketing or Business Management 4-6 years of retail experience with associate management Skills, Knowledge and Abilities Strong ability to manage customer expectations and maintain positive customer relationships. Environmental & Physical Requirements Field / Administrative Requirements Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. |