Quality Coordinator

The Quality Coordinator plays a central role in advancing quality, safety, and performance initiatives for the Air Kids Neonatal-Pediatric Transport Team and the Pediatric Emergency Department (ED). This position oversees quality assurance processes, clinical data collection, accreditation readiness, and performance benchmarking, supporting excellence in care delivery across both critical service areas.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Plans, develops, implements, and oversees the day-to-day quality and compliance activities associated with the Air Kids and Pediatric ED
• Works in partnership with clinical and non-clinical staff to develop and maintain databases in support of quality and compliance initiatives.
• Conducts case reviews, track key performance indicators, and evaluate trends in clinical outcomes.
• Assists in preparing reports for leadership and stakeholders to highlight performance trends and areas of improvement.
• Functions as a service-line resource to provide guidance and assistance to hospital and medical staff in developing and implementing processes that promote improvements in patient safety, care delivery/documentation, clinical outcomes, and patient experience.
• Assists in providing education and training to staff on quality improvement processes and best practices. Promote a culture of safety and continuous learning among healthcare team.
• Ensures data quality and support compliance with local, state, federal, and other regulatory/accrediting agency standards and guidelines.
• Monitors compliance with CAMTS (Commission on Accreditation of Medical Transport Systems) standards.
• Assists in preparing documentation, process development, and evidence collection for CAMTS accreditation and reaccreditation.
• Serves as the primary liaison for GAMUT (Ground and Air Medical Quality Transport) database participation, ensuring timely and accurate data submission and utilization of benchmarking reports to inform QI activities.
• Participates in root cause analyses, safety event reviews, and process improvement meetings.
• Assists in obtaining data from the EHR to identify opportunities for improvement to achieve improved performance rates
• Evaluates, audits, and corrects data discrepancies in reporting

General Responsibilities

• Performs other duties as assigned

Minimum Requirements

Education: Bachelor's Degree in Nursing (BSN) required.

Experience: At least 3 years of experience in a quality improvement or education position in an acute care treatment facility required. Prefer advanced knowledge and responsibility for at least one major multidisciplinary service line in an academic-affiliated acute care treatment facility.

License/Certification/Registration: Current Registered Nurse License issued by the Oklahoma State Board of Nursing or a current multistate compact Registered Nurse (eNLC) required.

Knowledge, Skills and Abilities

• Advanced knowledge of the theory, practices, techniques and terminology associated with a comprehensive multidisciplinary pediatric intensive program in an academic-affiliated, acute-care treatment facility
• Knowledge of local, state, national and other applicable regulatory/accrediting agency guidelines, standards and/or requirements
• Demonstrated skill in planning and coordinating activities pertaining to quality, performance improvement, compliance, and accreditation initiatives
• Demonstrated skill in data abstracting, collection, analysis, classification, coding, indexing and staging systems
• Ability to prepare, format and process narrative and statistical reports for internal or external purposes, including national registries/accreditation; Knowledge of guidelines and regulations governing electronic data systems and processing private and/or confidential information in a healthcare setting
• Demonstrated knowledge and skill in utilizing computer hardware and applications such as Access, Excel, Meditech, Word, SQL-type databases, and/or similar software
• Excellent verbal and written communication skills
• Effective planning, organizational and problem-solving skills
• Self-motivated with project coordination/management ability
• Able to function and initiate action with limited direction or resources
• Able to facilitate and maintain effective working relationships with staff and customers
• Able to prioritize and manage multiple tasks
• Able to identify deficiencies and implement appropriate corrective actions, processes and/or strategies