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HCC Sr Ops Specialist-AR - Twp of Washington, NJ

Valley National Bank
United States, New Jersey, Township Of Washington
Aug 04, 2025
Responsibilities include but are not limited to:
* Accounts Receivable:
* Process the daily lockbox, shadowbox and check receipts from customers into $Dollars Accounts Receivable system.
* Prepare spreadsheets of daily cash and bank deposit slips.
* Process and apply all funds to lessees account including ACH, wires, credit cards and specialized payment programs.
* Process and apply all returned items (NSF).
* Set up new ACH lease payments for monthly program processing (ACH debits).
* Process advance ACH payments for new business customers.
* Investigate any differences between deposit amounts and system receivables.
* Reconcile daily cash activity per VNB Connect, $Dollars system (leasing product processor) and Sage (G/L).
* Update and Maintain Account Receivable Policies and Procedures.
* Early Terminations & End of Lease Options:
* Calculate customer buyout / upgrade / prepayment quotes.
* Process lease terminations for both system and non-system quotes.
* Respond to General Customer Payment Inquiries:
* Process customer bills of sale.
* Correspond with customers regarding address changes or updates to their accounts.
* Respond to written or verbal accounts receivable inquiries from customers.
* Insurance on Contracts:
* Will be a primary point of contact between HCC and ALI regarding customer information and contract status.
* Process ALI insurance imports and exports to HCC $Dollars system 3 times a month.
* Identify any customer insurance exceptions so forced placed insurance is not required.
* Reconcile insurance credits and payments.

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