Coordinator - Operations

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

As an Ops Coordinator you will take inbound calls to field customers' concerns and questions, with a focus on processing and researching customer orders using our SAP computer system. This person may at times make outbound calls to proactively receive orders as well as complete research about the progress of an order. The representative may route calls to other departments if deemed necessary, and will work closely with AR, Admin, Sales Reps, and branches to resolve customer issues. The focus will be to use product knowledge, customer service tools, and acquired sales skills to effectively service each customer in a professional manner. You will also be responsible for billing and inventory management. Along with filing FDA paperwork, and ensuring FDA Compliance in the plant.

• Serves as the go-to person for internal FDA policies procedures and compliance.

• Completes transfers to other branches within the region.

• Works with plant associates to identify and address problems as well as prevent future errors on various issues that include: misses, billing issues, back orders, open shipment maintenance and order mistakes

• Effectively communicate with production, distribution and sales departments to exceed external customer expectations by ensuring uninterrupted supply and delivery of packaged gasses.

• Initiates daily communication with managers and plant associates regarding quotes, order status and deliveries.

• Works with plant associates to stock appropriate products and keep stocking levels at correct levels.

• Regularly oversees and manages any open orders, any open shipments and any post goods issue billing (PGI) for all products.

• Does final review on food grade and medical grade product paperwork.

• Weekly plant walk through checking for FDA compliance.

• Review/correct all FDA files.

• Maintain all FDA files.

• Weekly observation of the filling process of both plants (FDA) compliant.

• Quarterly Internal FDA audit.

• Maintain calibration due dates on thermometer scales and gauges.

• Add produced inventory as needed.

• Create purchase orders and tickets for will-call customers.

• Add inventory from the previous day if needed.

• UE billing/ Cylinder movement.

• Maintain bulk and cylinder inventory.

• Submit RAN# for customer owned cylinders ASG/Tooele.

• Perform daily truck verification on outbound and inbound products.

• Ordering and maintaining FDA inventory items and correct storage of items.

• High School Diploma or equivalent is required.

• Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.

• Strong focus on customer service through accurate forecasting, adjusting inventory, and prioritizing deliveries in a timely and efficient manner is required.

• Excellent oral and written communication skills. Strong interpersonal skills with the ability to use tact and diplomacy in high stress situations is required.

• Proficient with Google Applications and/or MS Office; SAP experience is strongly preferred

• Detail-oriented, with strong follow-up skills and the ability to prioritize workload, meet deadlines and understand when to escalate potential issues is required.

• Self-starter; self-motivated; well organized; ability to work independently and as part of a team in a fast and constantly changing environment with the flexibility to switch gears with little notice is required.

• Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise and diplomacy is required.

Work Schedule: Monday - Friday 9:00 am to 5:00 pm

This position is based in Salt Lake City, UT.

________________________

Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.

_________________________

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

_________________________

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

_________________________

California Privacy Notice