Golf Ops Supervisor

Celebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our "family company" roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: As a Golf Operations Supervisor, you will play a pivotal role in ensuring the smooth operation of our golf facilities. You will be responsible for overseeing the day-to-day activities related to golf operations, delivering exceptional service to our members and guests, and maintaining the high standards of our club. This position offers an exciting opportunity for an enthusiastic individual to contribute to the success of our golf program and enhance the overall member experience.

Duties and Functions:

• Golf Facility Management:
  
  
  
  • Supervise and coordinate all aspects of golf operations, including tee time reservations, cart rentals, and practice facilities.
  • Ensure that the golf shop and clubhouse are well-maintained, organized, and stocked with golf merchandise.
  • Manage the golf course maintenance schedule in collaboration with the grounds crew to minimize disruptions to play.
  
  
  
  
• Customer Service:
  
  
  
  • Provide exceptional customer service to members and guests, addressing inquiries, concerns, and requests promptly and professionally.
  • Train and oversee golf shop staff to maintain a high level of customer service and adherence to club policies.
  
  
  
  
• Tournament and Event Management:
  
  
  
  • Assist in organizing and executing golf tournaments, outings, and events, including registration, scoring, and awards presentations.
  • Coordinate with the Food and Beverage team to ensure seamless event experiences for participants.
  
  
  
  
• Player Services:
  
  
  
  • Manage the pace of play and enforce golf course rules and etiquette.
  • Assist with player registration, starting, and monitoring on the course.
  
  
  
  
• Financial Administration:
  
  
  
  • Ensure accurate record-keeping of green fee transactions, memberships, and merchandise sales.
  • Assist in budget planning and cost control efforts within the golf operations department.
  
  
  
  

Qualifications Standards:

• Minimum of 3 years of experience in golf operations, with at least 1 year in a supervisory or leadership role.
• Strong knowledge of golf rules, etiquette, and tournament management.
• Excellent interpersonal and communication skills, with the ability to provide top-notch customer service.
• Proficiency in golf reservation software and point-of-sale systems.
• Strong organizational skills and attention to detail.
• Ability to work weekends, holidays, and irregular hours, as needed.
• Knowledge of basic golf equipment and merchandise.

Join our team and be a part of an exclusive and vibrant community dedicated to providing exceptional golf experiences. As the Golf Operations Supervisor, you will have the opportunity to showcase your leadership skills, passion for golf, and commitment to delivering outstanding service. If you are ready to take your career in golf operations to the next level and contribute to the success of our club, we encourage you to apply. We look forward to welcoming you to our team and to the beautiful world of golf at our club.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.