Business Process Manager (Relocation Services)

The Pasha Group
United States, California, San Rafael
4040 Civic Center Drive (Show on map)
Aug 06, 2025
Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Business Process Manager - Lead Smarter Operations Through Strategy, Systems & Solutions Are you a strategic problem-solver with a passion for optimizing how things work? Join The Pasha Group, a global leader in transportation and logistics, as our next Business Process Manager and drive innovation across people, processes, and platforms. At Pasha, we know operational excellence isn't just about what we do, it's how we do it. In this high-impact role, you'll lead cross-functional initiatives that reimagine workflows, strengthen systems, and enable lasting process improvements that elevate performance from end to end. Design, Improve & Deliver Business Transformation Take ownership of process initiatives that bring structure, clarity, and efficiency to how we work. Analyze & Design Solutions: Identify business needs, perform gap analysis, and craft smart, scalable process designs. Drive Change: Plan and implement cross-functional projects that align with business strategy and support long-term capabilities. Deliver Measurable Results: Build business cases, assess feasibility, and track ROI across initiatives. Optimize Business Systems: Streamline processes, eliminate redundancy, and improve system integration and user adoption. Enable Adoption: Develop training resources and champion change management to ensure successful rollouts. Lead Strategic Projects That Matter You'll serve as the key liaison between business leaders and technical teams to make improvements stick-and scale. Collaborate with Stakeholders: Align goals across teams and communicate progress, roadblocks, and outcomes. Coordinate Execution: Manage dependencies, mitigate risks, and deliver high-quality solutions on time and within scope. Support Data-Driven Decisions: Build reporting tools and metrics to track KPIs and enable transparency. Empower Continuous Improvement: Document, communication, and track improvement initiatives with clarity and accountability. Bring the Expertise That Powers Better Performance You blend business fluency, systems knowledge, and project leadership to make change happen-and make it last. Proven Experience: 5+ years in business process design/management; 4+ years in maritime/logistics industry (required). Educational Foundation: Bachelor's in Business, MIS, or related field-or equivalent experience. Tools & Systems: Advanced Excel and PowerPoint skills; familiarity with Vilden, Inform, TMW TruckMate, Trinium, N4, or Tideworks is a plus. Project Mindset: Comfortable leading initiatives from ideation to execution with stakeholder alignment and measurable outcomes. Communication Strength: Clear, professional communicator who can translate between business needs and technical requirements. Work Cross-Functionally. Think Systematically. Act Strategically. As a Business Process Manager, you'll be trusted to lead with influence, partner across functions, and create lasting value in a fast-paced environment. Build Relationships: Gain trust with stakeholders at all levels-operations, IT, finance, HR, and more. Think Long-Term: Align process improvements with enterprise systems, goals, and scalability. Be a Champion of Excellence: Model The Pasha Way-Excellence, Honesty, Integrity, Innovation, and Teamwork. Inspire Confidence: Guide teams through change with clarity, structure, and a focus on outcomes. Work Environment & Travel Primarily based in a corporate office with occasional work in production areas; must be able to lift up to 20 lbs. Role requires up to 50% travel, including to U.S. locations and Hawaii. Ready to Reimagine the Way Business Gets Done? Join The Pasha Group* and lead the charge in transforming processes that power global logistics.* Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role:San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 1: Starting rate $125,000; up to $155,000 for highly qualified candidates This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment. Annual Incentive Opportunity: 10% of eligible compensation The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories