Cultural Health Navigator - Jackson County Public Health (FT 8:00am - 4:30pm)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Job Duties and Responsibilities

• Provides professional interpretation services for Limited English Proficient (LEP) patients, healthcare providers and other members of the care team
• Provides professional document translation services as needed in the department
• Meets with clients to determine their resource needs and goals; screens patients using a social needs assessment to identify needs and barriers to accessing services
• Builds and maintains relationships with community partners; works with Community Health Worker to identify community resources
• As directed, will actively participate in community events
• Documents interpretation and navigation services to provide continuity of care. Tracks services and monitors data to assure timely patient follow-up, as needed. Generates qualitative and quantitative reports as necessary, for program monitoring and evaluation.

Minimum Requirements

• Associates Degree or equivalent in combination of education and experience.
• One year of experience in medical translation
• Bridging the Gap certification, Certified Medical Interpreter certification, or equivalent national certification
• Fluent in Spanish and English in speaking, reading, and writing, demonstrated by passing competency exam with a minimum score of 85%
• Experience working with clients from diverse cultural and socio-economic backgrounds
• Excellent oral and written communications skills
• Proficient in the use of Microsoft Office, including Word and Excel
• Ability to organize work, set priorities, meet critical deadlines and follow up on assignments with a minimal amount of direction.
• If driving is a requirement for the employee, he/she must meet the requirements specified in the Fleet Driving Safety and Compliance Policy and must continue to meet these requirements as a condition of employment.

Preferred Qualifications

• Bachelor's degree from a four year college or university in public health, health promotion/education, social work, translation studies, or other closely related field