Application Solutions Specialist

The Application Solutions Innovation Specialist is an entry-level role responsible for assisting in the design, development, and deployment of automation solutions that improve efficiency, streamline business processes, and enhance productivity across City departments. This position supports the Application Solutions team by working with low-code/no-code platforms such as Microsoft Power Apps, Power Automate, Nintex Workflow Cloud, and Nintex Apps. Under the guidance of senior staff, the specialist collaborates with departments to understand business needs and helps implement user-friendly digital tools and workflows that align with City goals. Solutions are designed with data reporting in mind from the beginning, supporting key performance indicators (KPIs), dashboards, and analytics through tools such as Power BI.

Pay Range: $62,550.80 - 81,249.22 (Depending on qualifications and experience)

Work Schedule: Monday - Friday, 8:00am - 5:00pm

• Assist in the development and implementation of automation solutions using low-code/no-code platforms such as Microsoft Power Apps, Power Automate, Nintex Workflow Cloud, and Nintex Apps.

• Support solution design by participating in requirements-gathering sessions with City departments and documenting business processes, user needs, and desired reporting outcomes.

• Build, test, and deploy forms, workflows, and simple applications under the guidance of senior developers and team leads.

• Contribute to solutions that are designed with data architecture in mind - ensuring processes not only work efficiently but generate structured data to support analytics and reporting goals.

• Assist in integrating data from various systems and applications using connectors and APIs, ensuring data quality, consistency, and reportability.

• Participate in the implementation and support of AI tools and capabilities to enhance business processes and user experiences.

• Support the development of dashboards, KPIs, and metrics by providing well-structured data from automated solutions; collaborate with Power BI developers to help visualize process outcomes.

• Contribute to solution governance efforts by adhering to design standards, maintaining documentation, and following established development and security guidelines.

• Provide peer support and serve as a mentor to interns, temporary employees, or new team members on basic tools and processes.

• Create and maintain user documentation, training materials, and reference guides to support solution adoption and long-term success.

• Respond to support requests, troubleshoot technical issues, and assist in the resolution of problems related to low-code/no-code solutions.

• Stay current on platform updates, AI advancements, and industry best practices; proactively share knowledge with the team.

• Associate degree in Information Technology, Computer Science, or a related field

• Basic experience with at least one low-code/no-code platform (e.g., Microsoft Power Apps, Power Automate, Nintex Workflow Cloud, or Nintex Apps).

• Understanding of how data flows through business processes and a willingness to learn how automation and reporting intersect.

• Demonstrated ability to learn new technologies and follow structured development methodologies.

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• 1-2 years of experience developing or supporting applications using low-code/no-code platforms.

• Familiarity with Microsoft Power BI and the principles of designing solutions that support effective data visualization and reporting.

• Experience gathering requirements for dashboards, KPIs, or reporting tools.

• Exposure to data integration using APIs, connectors, or Microsoft Dataverse.

• Familiarity with AI tools and how they can be used to improve business processes.

• Low-code/no-code platforms such as Microsoft Power Apps, Power Automate, Nintex Workflow Cloud, and Nintex Apps

• Microsoft Power BI fundamentals and how data can be structured to support reporting and analytics

• Basic software development lifecycle concepts

• Data structures, relationships, and process modeling

• Office 365 ecosystem and related tools (e.g., SharePoint, Teams)

• Designing and building simple forms, workflows, or apps using low-code platforms

• Troubleshooting and resolving basic application or workflow issues

• Communicating technical concepts clearly to both technical and non-technical audiences

• Time management and task prioritization in a collaborative team environment

• Researching new features, tools, or techniques and applying them to projects

• Learn and apply development standards, governance guidelines, and design best practices

• Think analytically about business processes and translate them into structured solutions

• Work independently on assigned tasks and contribute to larger team efforts

• Gather requirements with a focus on both process improvement and reporting outcomes

• Collaborate effectively with stakeholders, subject matter experts, and team members

• Embrace mentorship - both receiving and eventually offering guidance to peers

• Valid Class C Texas driver's license

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; occasional exposure to unpleasant environmental conditions and/or hazards.