Product Designer

Who We Are:

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from EveryAction, Network for Good, Social Solutions, Cybergrants, Mobilize, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. Join our team to empower digital transformations and bring the social good sector the technology it needs to accelerate lasting social change.

What You'll Do:

As a Product Designer on Bonterra's Case Management team, you'll lead user experience design work across three dedicated teams-bringing structure, clarity, and creativity to complex challenges. Reporting to the Director of Product Design and UX Research, you'll collaborate across disciplines, contribute meaningfully to product direction, and turn user insights into accessible, scalable experiences that make case management easier and more effective.

Responsibilities:

• Own end-to-end design work for product features, from initial research and concepts, through polished execution.

• Translate product goals and user needs into design solutions using flows, wireframes, prototypes, and high-fidelity visuals.

• Break down complex design problems into simple, elegant, and actionable experiences.

• Contribute to product road mapping by advocating for user needs and shaping scope through design-led discovery.

• Partner closely with engineers and product managers to align vision, feasibility, and delivery timelines.

• Use research, usability testing, and performance data to validate your work and iterate with confidence.

• Build and extend our pattern library, while working across multiple design systems.

• You're excited about the prospect of designing and building AI-powered solutions that enhance product experiences and unlock new capabilities for our users.

• Bring deep empathy for users with a wide range of technical literacy and comfort.

Who You Are:

You're a thoughtful and self-driven designer who can confidently own a problem space, guide a design process, and collaborate with cross-functional peers to deliver great work. You're energized by mission, curious about your users, and committed to accessibility, craft, and continuous improvement.

• You bring 1-3 years of experience designing interactive digital products, ideally within SaaS or nonprofit tooling.

• You can independently lead design projects within a team, while contributing to shared direction and systems.

• You communicate your thinking clearly and invite feedback from diverse stakeholders.

• You're confident using Figma for everything from exploration to polished mockups, and familiar with working in a design system.

• You know how to frame design decisions using research, user feedback, and data-and you iterate quickly.

• You're eager to explore and work with emerging tools-such as ChatGPT, V0, and Lovable-to enhance your workflow, support rapid iteration, and collaborate more effectively with engineering and product teams to bring ideas to life.

• You care deeply about usability, accessibility, and inclusive design-and are driven by creating systems that deliver real, meaningful impact for diverse users in the real world.

• Nice to have: Experience working with nonprofits, government agencies providing human services, medical or heavily-regulated SaaS environments.

What You Can Expect:

You will have the opportunity to work on a flagship product(s) that shapes the future of our industry. You'll join a collaborative, innovation-driven environment where design plays a critical role in creating world-class user experiences. Your work will have a direct impact on millions of users, allowing you to make a meaningful contribution to the success of our product and company.

You can expect, growth and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day: Powering those who power social impact!

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Base Salary Range: $75,000 - $115,000 per annum

Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.