Director, Business Partnering and Organizational Development

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

Reporting to the Chief People Officer (CPO), we are looking for a dynamic and innovative Director to lead the PS&S Business Partnering and Employee Experience & Culture units, driving organizational development initiatives. The Director, Business Partnering and Organizational Development is a critical and strategic leadership role that combines expertise in human resources (HR) and organizational development (OD) to align people strategies with business goals. This Director acts as a consultant and advisor to senior leadership, fostering organizational growth, effectiveness, and a positive work culture. This role assists the CPO and PS&S Leadership team in ensuring that PS&S practices support the organization's strategic goals while also fostering a healthy and effective work environment.

The Director, Business Partnering and Organizational Development sets the strategy for the units and ensures the two teams work in an integrated manner that best supports PCORI. This Director will guide and as needed implement the successful delivery of various programs, including leadership development and performance management enhancements, to enhance employee growth and effectiveness and promote a high-impact culture. The Director, Business Partnering and Organizational Development will be expected to leverage their expertise, thought leadership, critical thinking, consulting, and excellent project management experience to provide best-in-class leadership, services, and solutions throughout the organization. If you like to lead, design, positively impact the organization's mission delivery, transform organizations, and want to build a legacy of excellence, this could be your next best position.

Job Duties and Responsibilities

Strategic Advisory and Planning:

• Partner with the CPO and senior leadership to understand business strategies and translate them into actionable PS&S initiatives; identify and leverage emerging workforce trends to shape proactive strategies as needed.
• Provide expertise on complex talent decisions, leadership effectiveness, and organizational change management; Lead cross-functional planning to align HR/OD initiatives with broader goals
• Provide coaching and consulting to leaders, people managers, and employees on a variety of issues, including leadership, teamwork, and performance management.

Organizational Development & Change Management:

• Design and implement development programs to enhance employee skills and knowledge across all levels.
• Architect organizational effectiveness solutions, including job design, team structures, and workforce optimization.
• Lead and manage the continuation of change management activities for PCORI in alignment with PCORI's transformation strategy and approach
• Drive change adoption via stakeholder engagement and understanding
• Present on PS&S strategies and facilitate leadership workshops and trainings; attend and participate in leadership meetings
• Champion people-centric initiatives and steer cultural transformation efforts, ensuring alignment with PCORI's values

Data Analysis & Reporting:

• Analyze organizational and employee data to identify trends, opportunities for improvement, and inform strategic decisions; utilize to influence leadership in decision making
• Track and measure the effectiveness of PS&S programs and initiatives against set KPIs.

Leadership and Team Development:

• Mentor and develop BP and EE&C team members, promoting a cohesive and agile team;
• Support the CPO and PS&S Leadership Team in driving the agreed-upon PS&S priorities; modeling effective and desired leadership behaviors to drive team effectiveness
• Facilitate team development and cohesion, promoting cross-functional collaboration and knowledge-sharing.
• Attend and support cross-functional forums to influence and drive PCORI's people strategy

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills

Leadership and Strategic Thinking:

• Demonstrated success aligning enterprise-wide talent strategies with business goals and serving as a trusted advisor to senior leaders.
• Strong consultative and conflict resolution skills with the ability to influence and lead through change at all organizational levels.
• Ability to think strategically and balance long-term organizational goals with tactical execution.
• Approaches opportunities and challenges with a learning and growth mindset
• Adept at managing conflict

Communication and Interpersonal Skills:

• Excellent written and verbal communication skills, including experience facilitating leadership presentations and strategic planning discussions.
• Strong interpersonal skills, including the ability to build effective relationships and partnerships across all levels of the organization.
• Excellent listening and relationship-building skills, with the ability to lead with sensitivity and foster a climate of belonging.
• Ability to adapt to changing business needs and priorities in a fast-paced environment.

Technical and Analytical Skills:

• Strong analytical and data interpretation skills, including the ability to identify trends, analyze data, and make data-driven recommendations.
• Familiarity with organizational assessment tools and methodologies.

Required Experience

• Bachelor's degree required; a Master's degree or advanced certification (e.g., SHRM-SCP, SPHR) with a focus in OD is preferred.
• Minimum of 15 years of progressive HR experience with Bachelor's degree, including 7+ years in a senior HR Business Partner or Director/Associate Director level capacity, supporting executive leaders. Fewer years of experience can be supported with a higher degree.

Compensation and Benefits

Salary Range: $190,000 - $230,000

The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.

Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents.

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts reference and background checks on all applicants.