New

Mobile Device Management Engineer

TEKsystems
$30.00 - $43.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Tennessee, Brentwood
Aug 07, 2025
Job Summary: We are seeking a skilled and proactive MDM Technician to support enterprise-level endpoint management and mobile device administration. This role requires hands-on experience with Ivanti/LANDesk, SCCM, and MDT, along with strong troubleshooting capabilities and a customer-focused mindset. The ideal candidate will be comfortable managing large fleets of remote devices and providing high-touch support to VIP users. Key Responsibilities: * Administer and maintain endpoint management platforms including Ivanti/LANDesk and SCCM for software deployment, patching, and asset tracking. * Create, update, and deploy system images using Microsoft Deployment Toolkit (MDT) across large device fleets. * Diagnose and resolve complex hardware and system-level issues, including advanced troubleshooting of desktops, laptops, and printers. * Support remote users with minimal physical interaction, leveraging remote tools and automation to ensure consistent performance and uptime. * Deliver high-quality, personalized support to VIP users, ensuring timely resolution and clear communication. * Collaborate with cross-functional IT teams to ensure seamless integration of mobile device management (MDM) solutions. * Assist in the configuration and support of mobile devices using MobileIron, with additional exposure to Intune and JAMF considered a plus. * Maintain accurate documentation of procedures, configurations, and support activities. Qualifications: * 3+ years of experience in endpoint management and desktop support. * Proficiency with Ivanti/LANDesk, SCCM, and MDT. * Strong understanding of MDM platforms, especially MobileIron; experience with Intune or JAMF is highly desirable. * Demonstrated ability to support large-scale remote environments. * Excellent troubleshooting skills across hardware, software, and network layers. * Strong interpersonal and communication skills, with a focus on customer service and VIP support. * Experience with scripting (e.g., PowerShell) is a plus. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) preferred. Pay and Benefits The pay range for this position is $30.00 - $43.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Brentwood,TN. Application Deadline This position is anticipated to close on Aug 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.