Service Tech Specialist

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We are looking for a highly experienced technical professional for our Roseville, California location to support advanced repair activity across a wide range of test and measurement equipment. This position is primarily focused on advanced fault isolation, component-level diagnostics, and resolution of complex failures. This is a full-time, day shift position.

The position will challenge you to:
* Perform complex diagnostics, isolation, and repair of instrumentation used internally across various engineering and manufacturing functions
* Utilize schematics, block diagrams, and system-level knowledge to troubleshoot to the component level on a wide range of test equipment
* Apply advanced electronics repair methods and maintain high-quality standards in all service activity
* Support the development and enhancement of repair procedures and document best practices
* Solve complex technical issues and lead root cause investigations, including initiating corrective actions that improve repair outcomes and reduce rework collaboratively or independently
* Interface with internal customers and engineering support teams to resolve escalated repair issues and provide consultation on instrument compatibility and reliability
* Provide mentoring and technical leadership to other technicians on the team
* Take an active role in identifying and implementing process improvements based on service data, team feedback, and operational needs
* Contribute to maintaining a safe, organized, and ESD-compliant work environment

Job Qualifications:
* Associate's or Bachelor's Degree in Electronics or Engineering, Military Metrology (PMEL) or equivalent cumulative experience
* Desired 10+ years of relevant experience in interactive / complex repair and support of high accuracy test and measurement equipment
* Extensive hands-on experience troubleshooting and repairing electronic test instruments to the component level
* Strong understanding of electronic theory, measurement systems, and repair methodologies
* Proven ability to use schematics, technical manuals, and system documentation to perform fault isolation and repairs
* Demonstrated ability to work independently on complex technical problems involving a broad range of equipment
* Familiarity with quality systems such as ANSI/ISO 9001, ISO/IEC 17025, and ANSI Z540.3
* Strong communication and documentation skills with ability to share technical knowledge clearly and effectively
* Ability to support process improvements and mentor others in a high-performance service environment
* Maintains high workmanship standards and promotes ESD, safety, and compliance programs
* Must be flexible and able to adapt to changing business and technical needs while maintaining consistent performance

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.

USD $64,470.00 - USD $107,440.00 Year

Visa Sponsorship is not available for this position.

Note: For other locations, pay ranges will vary by region

This role is eligible for Keysight Results Bonus Program

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)
• Restricted Stock Units