Join our team as a Bench Manager!
Gorman & Company is hiring a full-time Bench Manager to serve both the Stella Hotel & Ballroom in Kenosha and the Brewhouse Inn & Suites in Milwaukee. This operational support role provides interim departmental leadership during transitions, staffing gaps, or high-occupancy periods. The ideal candidate brings flexibility, multi-departmental experience, and a proactive approach to hospitality leadership.
The Stella Hotel & Ballroom is an 80-room boutique property featuring a beautifully restored ballroom, restaurant, bar, meeting rooms, and cafe in a historic downtown Kenosha building. The Brewhouse Inn & Suites is a 90-room hotel located in the former Pabst Brewery in Milwaukee, featuring the On Tap bar and restaurant and industrial-inspired accommodations.
Key Responsibilities:
- Provide departmental leadership and operational coverage based on assignment needs at both properties.
- Direct daily operations in Front Office, Housekeeping, Food & Beverage, and/or Sales Support.
- Approve timecards, manage staff performance, and lead training or onboarding activities.
- Maintain guest service standards and ensure property compliance with brand expectations.
- Quickly adapt to team structures, systems, and workflows at each location.
- Coordinate scheduling and assignment priorities with the Regional Manager and General Managers.
- Monitor and manage departmental budgets, labor, and performance metrics.
- Record progress, feedback, and action items to ensure smooth leadership transitions.
- Support project-based assignments including new initiatives or operational rollouts.
Qualifications:
- Minimum 3-5 years of hotel management experience across multiple departments.
- Effective leadership and communication skills.
- Strong working knowledge of hotel operations and software systems.
- Valid driver's license and reliable transportation required.
- Flexible availability including evenings, weekends, and holidays.
- Ability to travel regularly between Kenosha and Milwaukee.
Why Gorman & Company?
We offer a supportive, team-based culture where your contributions matter. Enjoy a competitive salary and full benefits, including:
- Competitive Salary starting at $55,000-$65,000 per year!
- Medical, dental, and vision insurance
- Paid parental leave
- 18 days of PTO, 11.5 paid holidays
- Short- and long-term disability coverage
- 401(k) with up to a 6% match
- Pet insurance and more!
Ready to lead across two one-of-a-kind Wisconsin hotels? Apply today.
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Gorman & Company
vision insurance, parental leave, paid holidays, 401(k)
Aug 07, 2025