Sales Operations Lead

The Sales Operations Lead plays a vital role in supporting Datavant's sales team by managing administrative tasks, optimizing sales processes, and ensuring data accuracy. The Sales Ops Lead will ensure the sales team has the resources and tools they need to succeed, helping to boost sales team productivity and ultimately drive revenue growth.

You will:

• Administrative Support: As Sales Operations Lead, you will provide essential administrative and operational support to the sales team, ensuring the smooth and efficient running of sales processes. You will act as a central point of contact for sales-related inquiries and facilitate the timely delivery of support solutions.
• CRM Management: Maintain and update Salesforce, ensuring data accuracy and compliance with internal policies.
• Data Management and Analysis: Collect, organize, and analyze sales data to identify trends, opportunities, and areas for improvement.
• Sales Process Optimization: Identify and implement process improvements to enhance sales productivity and efficiency.
• Sales Reporting: Create reports and dashboards to track key performance indicators (KPIs) and support sales forecasting.
• Collaboration and Communication: Work closely with sales managers, finance, operations, and other departments to ensure alignment and efficient workflows. Facilitate communication between sales team members.
• Process Documentation: Create and maintain documentation of sales operations processes and procedures. This documentation is crucial for enhancing sales team efficiency, consistency, and overall performance. It provides a clear roadmap for sales processes, reduces errors, improves training, and ensures accountability.
• Organizational Documentation: Create and maintain organizational charts and manage distribution lists to ensure clarity within the sales organization and streamline communication, contributing to a more efficient and productive sales team
• Training and Onboarding: Assist with the onboarding and training of new sales personnel and provide ongoing support for sales tools and processes.
• Sales Operations Strategy: Contribute to the development and refinement of sales strategies and processes.

What you will bring to the table:

• Education: Bachelor's Degree Required
• Experience: Proven track record of 5+ years' experience in Sales Operations
• Analytical Skills: Strong ability to collect, analyze, and interpret sales data to identify trends and opportunities for improvement.
• CRM Expertise: Proficiency in CRM software (e.g., Salesforce), including data entry, management, and reporting.
• Sales Process Knowledge: In-depth understanding of the sales cycle, sales methodologies, and best practices.
• Strong Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment.
• Excellent Communication Skills: Effectively communicating with sales team members, other departments, and customers.
• Problem-Solving Skills: Identifying and resolving issues related to sales processes and data.
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Customer Service Skills: Providing excellent customer service and support.
• Adaptability: Being able to adapt to changing priorities and new technologies.
• Attention to Detail: Ensuring accuracy and consistency in data management and reporting.
• Teamwork: Collaborating effectively with team members and other departments.

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