MD Back Office Applications

POSITION OVERVIEW:

Leads to delivery, integration, and continuous improvement of enterprise back-office applications to ensure efficient operations across core business functions.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

1. Recruit, mentor, develop, and evaluate a team of high performing IT leadership and professionals.
2. Oversee the design, development, and ongoing operations of systems supporting key areas such as finance, human resources, legal, risk & compliance, corporate communications, facilities management, and procurement.
3. Ensure seamless integration of back-office applications with interconnected processes (e.g., invoicing, payroll timesheets, financial reporting).
4. Monitor application performance, scalability, security and compliance with regulatory and company standards.
5. Build and maintain strong partnerships with business stakeholders and functional leaders to prioritize initiatives, manage demand, and optimize solution delivery.
6. Lead vendor engagement and performance for relevant back-office application solutions, ensuring contract compliance and value realization.
7. Drive adoption of best practices, continuous improvement, and innovation in back-office application delivery, leveraging automation and emerging technologies.
8. Comply with all applicable laws/regulations, as well as company policies/procedures.
9. Perform other duties as assigned.

QUALIFICATIONS:

* Bachelor's Degree in computer science, information systems, business administration or related field or advanced degree preferred.
* Ten (10) years of progressive leading application strategy, development, or operations within enterprise environments, or related roles, including 5+ years in a leadership role managing cross-functional teams and enterprise systems.
* Proven expertise managing large-scale back-office systems (e.g., Enterprise Resource Planning (ERP), Human Capital Management (HCM)) and related vendor relationships.
* Familiarity with freight, supply chain or operationally intensive industry solutions is desirable.)
* Ability to anticipate future business needs, trends and technology shifts to guide long-term application strategic and investments.
* Proven capability to build, develop and retain high-performing, cross-functional teams that deliver sustainable results.
* Strong influencing skills to secure buy-in and drive adoption of application solutions across diverse business and functional leaders.

JOB CONDITIONS:

* Some travel required

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: This position may be domiciled at a FedEx Freight location in Memphis, Harrison or Dallas. Depending on your location, you may be required to work at a FedEx Campus several times per week.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

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FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.