IT/OT Technical Business Partner

How Agropur invests in YOU:

Competitive and comprehensive compensation and benefits package focusing on your physical, financial, and emotional health to include the following perks as well as the standard benefit offerings:

• Medical, Dental, Vision, Life, Short and Long-term Disability Insurance
• 401(k) with 7% company contributions
• 3 weeks Paid Time Off
• Paid holidays and 2 floating holidays
• Paid parental leave
• Advancement Opportunities
• Salary Grade 004: $67,800 - $84,800

What's involved in this role:

We are looking for a IT/OT Technical Business Partner in Luxemburg, WI.

The IT Plant Support is responsible for keeping local IT operations at 100% uptime and preventing and minimizing the impact of downtime incidents caused by IT failures as a member of the IT USA group. By diligently fulfilling these roles and responsibilities, the IT Plant Support will significantly contribute to the efficient functioning of IT systems within the plant, ultimately supporting overall productivity and success.

• Maintain high visibility and accessibility to employees utilizing technology in the production process.
• Serve as the primary point of contact for employees encountering technical issues, offering immediate support, and troubleshooting within the production environment.
• Communicate consistently and effectively with plant personnel, providing frequent updates on IT system issues and changes.
• Ensure clarity and timeliness in communication to minimize disruptions and maximize productivity.
• Ensure the cleanliness and security of IDF/MDF rooms at all times, adhering to organizational standards.
• Maintain an accurate inventory of all new equipment on stock shelves and track production computers, printers, and peripherals using a designated team spreadsheet.
• Offer support across various project streams as required, lending expertise and assistance to other departments.
• Contribute to the overall success of projects by providing valuable support and collaboration.
• Prioritize production needs as paramount, ensuring smooth operation of the production process.
• Direct office employees requiring level 1 or 2 support to contact the help desk for assistance and provide assistance to the help desk with troubleshooting when necessary.
• Schedule: Monday - Friday , some travel to other WI plants

What you need to join our team:

• Bachelor's Degree in Computer Science or related field required.
• Equivalent combination of education and/or experience may be considered.
• Minimum three (3) years of relevant experience as a technical advisor required.
• Experience in a plant/manufacturing environment preferred.

Where you'll be working:

• Agropur's US operations produce 1 billion pounds of quality, award-winning cheese each year. We create more than 20 different varieties, and provide whey protein and dry ingredients which are by-products of the cheesemaking process. As one of the world's largest dairy producers, Agropur partners with some of the most recognizable food, beverage and nutrition brands to help feed the world. Better Dairy. Better World. Agropurus.com

We dairy you! JOIN AGROPUR.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.