Provider Relations Representative, Senior

Your Role

The Specialty Networks & Vendor Management team is responsible for the state-wide behavioral health program at Blue Shield of California. This includes managing a directly contracted behavioral health provider network. In this role of Provider Relations Representative, Senior, you will be one of several team members who will be leading the effort to reimagine how we deliver behavioral health services to our Commercial, Medicare, and Medi-Cal membership. Reporting to the Manager, Provider Services-Relations, this role combines provider support, issue resolution, relationship building, and administrative coordination to ensure a seamless provider experience.

Your Knowledge and Experience

• Requires a college degree or equivalent experience
• Requires 5 years of prior relevant experience
• Behavioral Health provider relations experience is preferred
• Proficiency in Outlook, Word, Excel, and Adobe Acrobat
• Excellent written and verbal communication skills
• Strong analytical skills
• Strong time management and organizational skills
• Self-starter who works well independently or with a team