SVP, Client Services

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX-a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers-all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.

Position Summary

The purpose of this position is to lead the Client Services team aligned with our Print Solutions LOB.

Location: U.S. Remote

Essential Responsibilities, Accountabilities & Results

• Co-own the ~$100M P&L for Image Carrier Services with EVP Image Carriers
• Manage cascading P&L owners, helping them to reach individual revenue and profit goals.
• Develop standard and customized "ways of working" for the Image Carriers front office to enable revenue and profit goals.
• Be an active and committed partner to the SGS & Co Shared Service leaders and practitioners.

Educational & Experience Minimum Requirements

This position requires the following knowledge and skills:

• A bachelor's degree from an accredited four-year university, and more than 10 years of experience or equivalent work experience.
• Deep experience in Image Carrier sales and operations (industry veterans only).
• Experience managing multi-level, client facing teams.
• Strong "client-hands" and experience leading account managers.
• P&L experience preferred.
• Demonstrated ability to excel at leading teams, developing talent, and working through others to consistently deliver budgeted annual, quarterly, and monthly financial and operational results.
• Demonstrated ability to excel as a teammate on a senior leadership team and to senior shared services leaders.

Competency Requirements

• Exceptional written, verbal, and presentation skills
• Superior quantitative and analytical skills
• Exceptional empathy, compassion, and ability to connect with all regardless of station, title, position, or background.
• Proven ability to exercise personal discipline, discretion, and appropriate emotional management.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $240,000 USD - $250,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

This is a remote position in the US. We are open to candidates in various states, with the exception of those residing in the following: AK, DC, DE, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, UT, VT, WY, WV

Bachelors (required)

Proven ability to exercise personal discipline, discretion, and appropriate emotional management (required)
Exceptional empathy, compassion, and ability to connect with all regardless of station, title, position, or background (required)
Superior quantitative and analytical skills (required)
Exceptional written, verbal, and presentation skills (required)
Demonstrated ability to excel as a teammate on a senior leadership team and to senior shared services leaders (required)
Demonstrated ability to excel at leading teams, developing talent, and working through others to consistently deliver budgeted annual, quarterly, and monthly financial and operational results (required)
P&L experience preferred (required)
Strong "client-hands" and experience leading account managers (required)
Experience managing multi-level, client facing teams (required)
Deep experience in Image Carrier sales and operations (industry veterans only) (required)
10 years: Years of experience (required)