Technician.Repair (Alber)

Essential Functions:

* Troubleshoot to component level and repair any/all products within the Technical Services Department.

* Evaluate returned equipment and parts; approve or deny credit; contact customer with decision.

* Provide product feedback to Quality department of Alber Germany

* Mounting of all Alber Products to customer wheelchairs based on mounting instructions from Alber

* Ensure that inventory is always correct, twice a year physical stock take is needed

* All products need to be tested before shipment to ensure a good quality in the market

* Complete all required training applicable to assigned position

* Exhibit positivity, flexibility, creativity, and a willingness to take on additional responsibilities as requested or required

* Preferred knowledge and understanding of SAP.

Qualifications:

* Must possess knowledge of electronic and mechanical theories.

* Effective written and verbal communication skills.

* Proficiency in the use of all mechanical and electronic test equipment.

* Proficiency in the use of power and hand tools.

* Ability to perform any/all repairs, demonstrated proficiency in utilizing Microsoft Office, including Excel and Word.

* Knowledge of all aspects of repair/evaluation and invoicing processes.

* Ability to maintain composure and professionalism in all situations regarding service to customers.

An Equal Opportunity/Affirmative Action Employer -M/F/Disabled/Vet