Energy Service Technician - Southern FS, Inc. - Dexter, MO

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably.FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

Energy Service Technician (Energy & Propane Service)

Location - Southeast Missouri, Southern Illinois, and Western Kentucky

Company - Southern FS Inc.

Hiring Managers - Dexter Location Manager

PURPOSE AND SUMMARY STATEMENT

Under the direction of Dexter location manager, responsible for service-related items of refined fuels, propane and lubricants in a manner that is safe, efficient, and timely in territory stated and would also deliver Energy products during busier times.

Accomplishes the training required to gain the knowledge and skill to perform propane system installations in a safe, efficient, and timely manner.

Energy Service Technician may be required to work within various tasks related to Energy.

ESSENTIAL JOB FUNCTIONS

Performs service-related propane and refined fuel installation and repairs.

Replaces outdated propane regulators at customers' homes or business.

Drives trucks to deliver Propane & Refined fuel to customers' homes or places of business as needed.

Deliver lubricants to customers' homes or places of business.

Prepare service order forms and receive in all parts.

Handles service complaints promptly.

Obtains customer signatures on all service-related items, leases, and leak checks.

Completes regular activity reports

Responsible for service income increases for all energy and propane service items.

Maintains company equipment according to company standards and performs routine maintenance on the equipment.

Adheres to the uniform policy and maintains the appropriate professional image.

OTHER JOB FUNCTIONS

Performs other duties as assigned.

REQUIREMENTS

Normally requires a high school diploma or equivalent. Prefer experience with route delivery and sales experience to demonstrate organization and time management skills.

Understanding of energy products along with sales ability, account collection, record keeping, and reporting.

Proven ability to work independently and in a team-oriented environment.

Proven professional communication, persuasion, presentation, and customer service skills.

Demonstrated planning, organization, time management, and problem-solving skills.

Demonstrated math skills and the ability to calculate discounts, interest, commissions, proportions,

percentage, area, circumference, volume, etc.

Ability to operate the computer using ticket making software.

Demonstrated core competencies including business knowledge, collaboration, communication, customer focus, decision-making and skill development.

Must have and maintain a valid CDL (Commercial Driver s License) license with tanker and hazmat, be insurable to operate the required vehicle, and can travel independently.

Must pass a pre-hire drug and alcohol test and enroll in a company random drug and alcohol testing program.

Must attend CETP (Certified Employee Training Program) training courses and achieve a passing score.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.