Software Engineering PMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Backend Software Engineer to join the Agentforce Platform Engineering Team!

The Agentforce Platform Engineering Team is responsible for developing and maintaining entities, APIs, and business logic that store configuration and state for the Agentforce Product and the new Digital Agent Platform. Your role is to help deliver the power of Agentforce and Generative AI Digital Agents to all of our clouds and build a platform that we can continue to enhance and evolve over time.

What makes our team special is our commitment to growth, innovation, and service ownership. We seek engineers who thrive in a fast-paced and collaborative environment. We value the drive and curiosity to learn what you need to be successful and deliver for our customers and peer teams. If you're passionate about generative AI agents and making a real impact, the Agentforce Platform team is the place for you. Join us on this exciting journey of innovation and transformation.

The ideal candidate will help us integrate new features end-to-end, assist with managing Salesforce processes, and mentor the team around Salesforce technologies. Experience with Salesforce Platform development is highly desired.

As part of this team, you will:

• Build, scale, and maintain critical and innovative features of the Agentforce Core platform, which is the foundation for Generative AI agents at Salesforce

• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities

• Participate in Software Design discussions

• Set best practices, such as accessibility, fault tolerance, concurrency, reusability, extensibility, API design, database modeling, maintainability, security, scalability, testability, and overall quality.

• Develop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals

• Adopt, embrace, and promote agile development practices

• Be a multiplier and have a passion for team and team members' success

• Work in a fast paced and quickly evolving environment

• Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• Excellent interpersonal skills

• BS in Computer Science or a related technical degree

• 8+ years of professional software development experience

• High proficiency in Java programming language - Python nice to have

• Validated understanding of Database technologies such as SQL, PL/SQL, and relational database schema design

• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit

• Broad knowledge of web standards relating to APIs such as REST, SOAP, XML, WSDL, HTTP, JSON, etc., API lifecycle management and/or client SDKs development

• Extensive software development and microservices architecture experience.

• Strong understanding of cloud-based systems and distributed architectures.

• Proven experience in high availability and high scale systems.

• Proven technical leadership and project management skills.

• Experience with Spring, gRPC, REST and the HTTP protocol

• Experience with Agile development methodology

Preferred Skills:

• Salesforce Core Platform Experience

• Falcon experience is a plus

• Track record of being a top performer in current and past roles

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.