Security Patrol Supervisor - Campus Safety

Responsibilities (Dual Responsibilities for supervisor)

• Conduct pro-active, high visibility preventive patrols of Lipscomb University main campus and any/all off site facilities. (This includes all buildings and grounds associated with Lipscomb Academy.)
• Respond to dispatched calls for service/assistance via Lipscomb University Security dispatch center. (Calls for service to include but not limited to medical calls, building locks/unlocks, vehicle assistance, maintenance department assistance, traffic control, safety concerns, on campus vehicle crashes, suspicious activity etc...)
• Respond to requests via dispatch for safety escorts of students, faculty, staff, or visitors from buildings to vehicles or vice versa.
• Conduct scheduled locks/unlocks of buildings and/or rooms across the university campus.
• Observe and investigate any unusual or suspicious circumstance. Remain attentive for, report, document and follow up on potential security concerns and hazards such as lighting, access control, alarm systems, fire safety and other concerns that may affect the safety or effective operation of the University.
• Enforce parking regulations on campus through ticketing, immobilizing, and/or towing as appropriate.
• Work with Parking Coordinator to conduct closures of parking spaces/lots for scheduled events or any needs of the university/academy.
• Participate in community relations activities as directed by shift supervisor or Director of Operations.
• Develop and maintain healthy relationships with university faculty, staff, students, & families.
• Have daily interaction with university faculty, staff and students that actively promotes a safe and welcoming environment that is conducive to learning and growing.

• Work with Shift Supervisor and/or the Director of Operations to develop, enhance, and operationalize emergency action plans (ie. fire, inclement weather, active shooter, etc.).
• Demonstrate a high level of awareness, good judgment, and critical thinking skills in all aspects of the position. Utilize experience and skills to respond appropriately when threats to property or individuals occur.
• Regularly self-audit and evaluate procedures, systems, and facilities, and actively engage in developing and enhancing these areas in coordination with the Director of Operations.
• Assist Academy School Security Officers with any needs related to Academy security operations (To include but not limited to, traffic control during morning drop off & afternoon pick-up, enhance security presence during special events, fill in for SSO when sick or PTO, etc..)
• Assist with any/all special events on university campus as directed by Director of Operations and/or Director of Support Services.
• Actively work with Director of Operations to develop and enhance patrol procedures, protocols, and training.
• Work independently and is self-sufficient.
• Work with others in a cooperative, collaborative manner.
• Utilize report writing program to document incidents on campus as needed.
• Detain/arrest subjects as needed within guidelines prescribed by the State of Tennessee Armed Guard Licensing.
• Assist First Responders (Police, Fire, EMS) as requested when they are dispatched to university campus.
• Always conduct yourself in a professional manner and exemplify a Christ-like servant attitude towards others in the Lipscomb Community.
• Any other tasks as directed by shift supervisor, Director of Operations, Support Service, and/or Communications, and the Executive Director.

Supervisory Specific Responsibilities

• Fulfill any/all responsibilities for the position of Patrol Officer.
• Oversight of assigned shift. (Day, Evening, Midnight)
• Coordinate weekly/monthly schedule for assigned shift to maintain optimal patrol coverage.
• Approve incident reports submitted by officers on assigned shift.
• Upon reviewing incident reports submitted, conduct follow-up investigations of the reported incident if applicable.
• Supervise day to day patrol operations of assigned shift.
• Properly address interpersonal disputes that may arise with personnel.
• Respond to and manage crisis situations that may occur on campus.
• Act as a point of contact for the Dept. of Security command staff in their absence.
• Collaborate with Director of Operations to schedule officers on assigned shift for regular training.
• Track training completed by officers on assigned shifts.
• When/If training deficiencies are noted, recommend remedial training in cooperation with Director of Operations.
• Coordinate the training of new Patrol Officers on assigned shifts.
• Coach & Mentor officers in the areas of patrol operations, team development, and personal, professional development.
• Maintain a positive working relationship with executive leadership of different departments throughout Lipscomb University.
• Work with dispatchers to ensure proper communication is occurring between dispatch and patrol officers in the field.
• Communicate any needs or issues on assigned shift to the Director of Operations.
• Conduct Performance Reviews of officer's work product.
• Support the values, mission, & vision of Lipscomb University.
• Promote Lipscomb Impact 360 to officers on assigned shift.

Additional Expectations

• Attend regular staff meetings as needed.
• Develop and maintain relationships with local, state, and federal law enforcement agencies, as appropriate.
• Maintain current certifications and licenses, in coordination with the Director of Operations.
• Engage in additional duties as necessary.
• Actively participate in department training (including but not limited to firearms training, less lethal weapons, de-escalation, active shooter, vehicle operations, officer safety, etc...)
• Actively participate in accreditation processes, as tasked by Director of Operations and/or Executive Director.
• Maintain all issued equipment to be always operational. (To include but not limited to firearms, uniforms, less lethal weapons, gun belt, vehicles, etc....)
• Strong verbal and written communication skills.

Requirements

• 3+ years of experience in security, law enforcement, military, corrections, or combination
• Have Active Tennessee Armed Guard License. (Preferred but not required)
• Understanding of basic communications software and technology (preferred but not required).
• Understanding of basic patrol and dispatch procedures (preferred but not required).
• Shift differential pay applies for 3^rd
• Have a valid Tennessee driver's license.
• Pass background check and drug screening.

Salary & Benefits

• Base pay dependent on experience.
• Health Insurance for full-time employees.
• 405b matching investments.
• 2 weeks paid leave per year.
• Tuition discounts.
• All equipment issued.