Follow-Up Clerk

Now hiring a Follow-Up Clerk with Staffmark! A well-established medical billing company is seeking a detail-oriented and proactive Follow-Up Clerk to join their team in Shreveport, LA. This role focuses on resolving outstanding medical claims by tracking statuses, initiating follow-ups with insurance payers, and ensuring timely payments.

Position Details:

Starting at $16/hour

Monday-Friday, 8:00 AM - 4:30 PM (30-minute lunch)

Responsibilities:

• Follow up on unpaid, delayed, or denied insurance claims via phone, portals, or email
• Research and resolve claim issues through communication with insurance companies
• Assist with claim corrections, resubmissions, and appeals to secure payments
• Identify trends in denials or slow payments and escalate as necessary
• Maintain organized documentation of all follow-up activities
• Collaborate closely with billing and administrative teams to ensure smooth claim processing
• Meet productivity and accuracy targets in a fast-paced environment

Qualifications:

• High school diploma or equivalent required; further education in healthcare or business is a plus
• Experience in medical billing, insurance follow-up, or collections strongly preferred
• Proficient with billing systems, insurance portals, and Microsoft Office
• Strong communication, problem-solving skills, and keen attention to detail
• Ability to multitask and prioritize effectively

Why You'll Love This Job:

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

Take the Next Step in Your Skilled Trades Career

Ready to bring your experience to a company that values craftsmanship and reliability? Click "Apply Now" and one of our recruiters will be in touch to talk about your background and next steps.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark