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Program Director - Physician Services - Quality

Universal Health Services
paid time off, 401(k)
United States, Pennsylvania, King of Prussia
Aug 12, 2025
Responsibilities

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

To learn more about IPM visit Physician Services - Independence Physician Management - UHS.

Position Overview

The Program Director - Physician Services Quality, serves as IPM's subject matter expert (SME) on quality transformation for physician practices. This role also works in collaboration with the Sr. Medical Director of IPM and in coordination with Market Directors, Regional Directors, COO, and Market Physician Leaders to improve quality-based clinical best practices, including clinical support competencies, and patient outcomes within the ambulatory space.

Key Responsibilities include:

  • Oversee the efficient and effective coordination and implementation of Quality Management policies, MIPS capture/submission and practice guidelines. Work in coordination with Risk Manager/Compliance Officer to disseminate and monitor adherence to quality practices, including regulatory compliance, patient safety, risk management, and patient experience
  • Provide leadership, consultation, and strategic planning for quality and patient safety programs. Manage other key market-based quality personnel in driving quality results. Utilize data, research, and evidence to drive decisions and fosters innovative approaches to ongoing quality/performance improvement and organizational change across inter-professional teams. Serve as a key central resource to operational leaders for development and implementation of efficient, effective, timely, patient-centered strategies in the ambulatory space
  • Develop policies and processes for dissemination and oversight of quality program in the physician practices
  • Develop clinical staff competencies and oversees compliance
  • Oversee key market-based quality personnel in the implementation of IPM quality initiatives

Qualifications

Bachelor's degree in nursing, healthcare management or related field required (master's preferred) with a minimum of 8 years' experience in Clinical Quality/Practice Operations or healthcare organization management.

  • Extensive experience working with healthcare quality metrics, population health initiatives, value-based care contracts along with providers and clinical staff
  • Possesses knowledge of clinical workflow and operations in outpatient settings
  • Governmental regulations and compliance requirements for physician practice operations.
  • Medical practice computer systems and applications
  • Must be able to present data with effective communication and presentation skills
  • Travel up to 20-25%

As an IPM employee you will be part of a first class organization offering:

  • A Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match

and much more!

Independence Shared Services is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Independence Shared Services. No fee will be paid in the event the candidate is hired as a result of the referral or through other means.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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