Clinic Operations Director - New Ulm

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Job Description:

This position is located at New Ulm Medical Center Clinic; it also supports satellite clinic locations in Springfield, Lamberton and Winthrop, MN.

In this position you will direct and administer the operations of the clinic, provide staff support to the physicians' group and facilitate communication between physicians, medical center administration, departments, and employees. You will drive clinic service delivery and develop and implement innovative strategies to meet key goals and create high value.

Principle Responsibilities

• Clinic operations and oversight
  • Provides leadership to physician leaders and others related to clinic operations, including special focus on safety, quality, experience, access, efficiency, and engagement.
  • Manages all clinic physicians, non-physician providers, nurse leaders, support and business staff and manages the staffing model and ensures regulatory compliance.
  • Recruits providers for both clinic and hospital and develops contractual agreements with non-employed and non-physicians group specialty physicians.
  • Supports orientation and onboarding of new employees and assures appropriate assignment and timely completion of annual and continuing education.
  • Determines staffing needs using productivity and minimum staffing requirements and works to recruit and sustain qualified candidates.
  • Articulates clearly to staff performance expectations, coaches to enhance performance, and provides timely and effective performance reviews.
  • Leads the design of compensation plans in partnership with applicable stakeholders.
  • Encourages professional development of staff and provides opportunities to learn and grow.
    
• Financial management
  • Provides financial oversight of the total clinic operations in concert with the finance director.
  • Understands and develops realistic annual operating and capital budget.
  • Provides consultation to managers on operations of the department to meet financial goals.
  • Understands financial reports and responds to the variances and variations that affect financial goals.
  • Participates in the development of a long-range plan for capital expenditures based on business plan, facility needs, and safety of patients and staff.
    
• Project management
  • Acts as a change agent, identifying when change is necessary, influencing others, and gaining support for crucial initiatives through provision of applicable data, critical thinking, and dialogue with key stakeholders.
  • Maintains a systematic process for assessing, planning, implementing, and evaluating actions when adding or deleting services.
  • Promotes, supports, and evaluates change for patients, employees, and the organization.
    
• Safety and compliance
  • Assures priorities of safety, quality, access, value and experience for our patients.
  • Supports safety initiatives and ensures utilization of the reporting process for any safety concerns or suggestions.
  • Actively participates in prevention of accidents and injuries for patients, staff, and visitors.
  • Completes annual facility wide compliance training and ensures regulatory readiness.
    
• Other duties as assigned.
  • This position currently has five direct reports

Required Qualifications

• Bachelor's degree

Preferred Qualifications

• Master's degree in Health Care Administration or equivalent
• 5+ years of progressive health care leadership experience
• Clinic operations and physician practice management experience

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Contact Talent Acquisition Consultant Catie Gramm with questions

Catherine.Gramm@allina.com

Pay Range

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision, legal, critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.