Contract Quality Assurance Specialist

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

Embry-Riddle Aeronautical University is seeking a detail-oriented Contract Compliance and Vendor Performance Manager to oversee key service contracts under the Vice President for Facilities. This role ensures vendor compliance and service quality across all ERAU residential campuses and facilities.

Key Responsibilities:

• Manage and monitor contracts for services including housekeeping, bookstore, pest control, and waste management.

• Support additional Facilities Management contracts (e.g., elevators, fire safety, copiers).

• Evaluate vendor performance, ensure contract compliance, and provide feedback for improvement.

• Conduct risk assessments and implement mitigation strategies.

• Track contract terms, renewals, costs, and scope of services.

• Maintain accurate documentation and coordinate efforts across all ERAU locations.

Required Education and Qualifications:

Education:

• High school diploma or GED required.

• Strong skills in grammar, spelling, basic composition, and math.

Area of Concentration:

• Experience with a variety of service contracts (e.g., Housekeeping, Bookstore, Waste Management).

Experience:

• 3-5 years of related work experience in contract management, vendor oversight, or facilities operations.

Preferred Skills & Knowledge:

• Familiarity with Workday and AssetWorks systems.

• Understanding of contract terms and compliance practices.

• Certifications such as Six Sigma, Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA) are a plus.

• Knowledge of cleaning standards such as APPA and/or ISSA is desirable.

Other:

• Occasional out of state travel is required (up to once per month).
• Position is an in-office position and may be based out of Daytona Beach, FL or Prescott, AZ.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition numberR310179. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.