Website Merchandising Coordinator Job

Primary location:Remote,Remote
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No
Location: Work from home position located inRemote,Remote

The estimated base salary range for this role is 50,000 -67,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the Senior Merchandising Manager, the Merchandising Coordinator will work closely with our Website Experience Team to help our customers have a seamless shopping experience as we grow our business. The incumbent will support day-to-day site performance, merchandising, and operations to provide a seamless and optimized customer journey. This role requires a combination of analytical, strategic, and creative thinking and provides a great opportunity to learn and evolve in the eCommercespace.

What's in it for you!

• Join a collaborative in-house marketing teamwhere creativity and innovation are encouraged every day.
• Supportive leadership that invests in your growth, offering hands-on training, mentorship, and continuous learning opportunities.
• Nothing is off limits-bring your ideas to the table and help shape the future of our brand.
• A culture of empowerment, where independence is valued and your voice truly matters.
• Work with a team that celebrates wins togetherand supports each other through challenges.

What You'll Be Doing

• Handles the day-to-day operations of eCommerce sites, including product merchandising, inventory monitoring, testing, routine maintenance, and more.
• Manages our rapidly expanding product catalog, ensuring accuracy and consistency across all touchpoints. Will be responsible for assisting in handling the entire Armstrong World Industries catalog and any catalog acquisitions from acquired companies.
• Adds new product SKUs to the website, tests, and checks for accuracy.
• Onboards new inventory locations and maintains/monitors inventory levels to ensure timely fulfillment of orders.
• Serves as the liaison between the Website Experience and Sales and Operations Teams, contributing to the continuous improvement of the order fulfillment process.
• Merchandise the website. Categorizes and sorts products via collections and filters to effectively merchandise products on the site.
• Assists cross-functional teams with the management of third-party marketplace integrations, product bundles, upsells, promotions, exclusive offers, and special orders.
• Leverages website and customer experience analytics to find opportunities for site optimization/ improvement, including improving search results, site navigation, and overall customer experience.
• Collaborates with digital marketing and engineering team members to make sure that the eCommerce experience supports our strategic goals.
• Assists the Finance team with sitewide pricing updates and quarterly audits across our B2C catalogs and marketplaces.
• Supports the creation of QR codes, vanity links, and redirect setups as needed
• Help build scalable processes to support our eCommerce business as we grow.

What Will Make You Successful

• eCommerce & Catalog Expertise: Skilled in merchandising and managing B2B/B2C product catalogs across various categories and brands.
• Organized & Efficient: Strong ability to handle large data sets, multitask, and stay focused in fast-paced environments.
• Strong Communicator & Team Player: Clear and proactive communicator who works well across teams.
• Tech-Savvy & Analytical: Comfortable using analytics tools and working with data formats like JSON to support smart decision-making.

Qualifications

• Bachelor's degree or equivalent professional experiencein a relevant field.
• Detail-oriented and analytical, with a proactive approach to identifying and solving problems.
• Hands-on experience with Shopify, including store setup, product management, and platform optimization.
• Excellent proficiency in Microsoft Excel, with the ability to analyze, manipulate, and present data effectively.

What Makes You Stand Out

• Proficient in Adobe Experience Manager (AEM), with hands-on experience managing and optimizing digital content.
• Self-motivated and proactive, with the ability to work independently and take initiative in a dynamic environment.
• Exceptional attention to detail, ensuring accuracy and consistency across all tasks and deliverables.
• Strong time management skills, with a proven ability to meet deadlines and manage competing priorities effectively.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1.3B in revenue, AWI has about 3,600 employees and a manufacturing network of twenty-one facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!