DATE (ORIGINAL): SEPTEMBER 2021
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POSITION TITLE: PROGRAM COORDINATOR – IDD CLA
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EXEMPT/NON-EXEMPT: HOURLY/NON-EXEMPT
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DIRECT REPORT: EXECUTIVE DIRECTOR OF PROGRAM
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GIVES DIRECTION TO: RESIDENTIAL SPECIALIST, ASSISTANT PROGRAM COORDINATOR
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AFFILIATE: SUPPORTIVE CONCEPTS FOR FAMILIES/ALVARIUM
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EMPLOYEE NAME:
- Maintain and abides by OSHA requirements and guidelines
- Observes all Fire and Safety Policies and Procedures
- Observes all Personnel Policies and Procedures
- Observes all Residential Policies and Procedures
- Observes all governmental and licensing regulations
- Observes all HIPAA Policies and Procedures and maintains confidentiality
- Completes and returns all paperwork distributed by the Human Resource Department
- Attends all required and scheduled trainings and meetings
- Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties
- Creates Team Oriented Environment
- VEHICLE REQUIREMENTS:
- Current driver’s license, driver registration and a functional vehicle
- Current vehicle insurance
- EQUIPMENT OPERATIONS:
- Telephone, cellular telephone, copier, fax, computer, calculator
- COMPUTER SOFTWARE APPLICATIONS:
- Has knowledge of Microsoft office programs, MITC, SETWORKS
- Individual must be able to meet physical requirements of the job:
- Sitting at a meeting table or desk, reaching, bending, standing, stooping, twisting, climbing steps, driving a vehicle, operate adaptive equipment, operate home appliances, ability to lift, push, and/or pull up to thirty (30) pounds
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ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE:
- Bloodborne Pathogens, Right to Know, HIPAA, Security Acts, Fire & Safety
- Office Environment/Office Facilities
- Community Living Arrangement
- Family/Residential Home
- Day Program Setting
- Community
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MINIMUM EDUCATION REQUIREMENTS:
- High School Diploma or GED
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PREFERRED EDUCATION REQUIREMENTS:
- Two years of experience in human services or related field
- Knowledge of and ability to work with developmentally disabled persons
- Excellent communication skills and organizational skills
- Detail oriented
- The IDD CLA Program Coordinator will:
- Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
- Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
- Be an advocate for all the policies and protocols of the organization
- Promote the well-being of the human aspect of this organization and report any concerns to the Executive Director of Program
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RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:
- Oversight of 2-3 CLA’s to include equal amount of ratio time in all sites
- Work in conjunction with scheduling to cover absences and notify HR of employee absences
- Read and respond to emails within 24 hours
- Participate in quality inspections on all shifts
- Provide assistance with emergencies at the CLA
- Supervise and direct the work of Assistant Program Coordinator and Residential Specialists to include the following:
- Medical Appointments and medication management
- Schedule and attend consumer medical appointments
- Complete requirements to become a Medication Administration Observer
- Monitor medications for refills and reconcile cycle medications upon delivery prior to the start of each month
- Ensure staff administering medications have completed and are current in medication administration training
- On Call Responsibility
- Participate in on-call rotation for team of homes as assigned
- Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for emergencies
- Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
- Participate in PART team and associated trainings
- Training
- Complete required training and training hours
- Conduct and observe medication practicums for employees
- Conduct in home orientation and individual specific training for all new employees
- Review Critical Information Book with all employees working in the CLA
- Ensure all signatures on required documentation
- Conduct Getting to Know Me and other annual individual specific trainings for all employees
- Conduct Competency Based Training for current employees
- Provide documentation for all training to the Training Department
- Monitor training compliance list and inform APC and Residential Specialists of upcoming and outstanding trainings due
- Complete understanding of 6400 regulations
- Maintain home according to 6400 regulations and agency policy
- Maintain consumer files and records according to 6400 regulations and agency policy
- Maintain staff training according to 6400 regulations and agency policy
- Review all CLA EMR (SETWORKS) a minimum of 5 days a week
- Elevate any concerns to immediate supervisor
- Review progress notes and ensure completion
- Complete Program Oversight as assigned
- File medical appointment forms (MAF) in the Health Information Recording System (HIRS) in accordance with agency policy
- Complete food shopping and maintain food supply in the CLA
- Provide explanations with regards to Time over/Time Under for hours worked in the CLA compared to the budget
- Monitor proper completion of all required paperwork and Setworks documentation
- Complete monthly fire drills by the 25th of each month
- Ensure a meaningful day for consumers
- Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
- Ensure that all house and individual funds are managed and maintained safely and properly. Monitor counts of the funds to ensure that they are being completed as outlined. Review expense records completed by APC and submit to the office as required
- Report CLA maintenance needs/requests in the app to Facilities Department
- Complete personal inventories for each individual annually, as well as continued updates whenever large purchases or disposals are made
- Submit completed inventories to the Program Specialist
- Communicate information and concerns to the Executive Director of Program
- Staff meetings
- Facilitate/conduct staff meetings as needed
- Forward sign in sheet and agenda to the Training Department
- Incident Management
- Report incidents according to the Incident Management policy
- Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members)
- Update/identify consumer outcomes as needed
- Participation in organizational committees as assigned
- General Supervision
- Utilize Person Directed Framework/Non-Violent Communication during interactions with consumers and employees
- Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
- Partner with consumers and employees to identify issues and resolve problems
- Complete accurate and timely employee performance evaluations prior to the due date
- Report all employee concerns to the Executive Director of Program and the Human Resource Department
- Completion of Leadership Training series
- Scheduling
- Monitor CLA hours worked and overtime per the house budget, management and completion of overtime, time over, and time under reports
- Fill open shifts and update live schedules to reduce overtime in conjunction with the Scheduling Department
- Ensure access to schedules to Residential Specialists
- Assist with scheduling of employees to attend new referral visits
- Vehicle maintenance
- Ensure the completion of the vehicle inspection form and submit to the Fleet Department by the 5th of every month
- Complete mileage logs and inspection forms
- Maintain company vehicles. Report any vehicle concerns to the Fleet Department
- Attend all Vehicle appointments/inspections and notify the Fleet Department in advance to reschedule appointment.
- Assist with additional duties relative to the specific CLA as assigned by the Executive Director of Program
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