Receptionist (Clerk Typist 3 (Local Government)) - York City Housing Authority (Bilingual Spanish)

Do you thrive in a busy office environment, speak Spanish, and want to make a difference? Join the York City Housing Authority (YHA) as our full-time Receptionist (Clerk Typist 3). If you enjoy listening to peoples' questions about many things related to housing and helping them find the right person or resource to get the answer they need, then you will feel right at home with this position. Apply and achieve your goals with our team!

In this role, you will be the first point of contact for people who walk into or call our office from the community we serve. Your responsibilities will involve greeting members of the public as they arrive, answering incoming calls on a centralized telephone system and directing calls accordingly, and providing responses to housing related questions from applicants, participants, or others interested parties. This includes helping people complete YHA paperwork or electronic submissions. You will also prepare outgoing mail, sort and distribute incoming mail, prepare an electronic log of received documents, and schedule appointments with staff.

As a bilingual staff member, you will play a crucial role in day to day operations. Our team will rely on your ability to communicate fluently in Spanish to assist callers and walk-ins whose primary language is Spanish, translate mail that is written in Spanish, and prepare signs in Spanish for the waiting area advising of future office closings or notices important to the participants. Share your skills and help fulfil our community's housing needs with us!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk Typist 2, and educational development to the level of completion of high school; or
• One year of progressively complex clerical typing experience and completion of high school; or
• Six months of moderately complex clerical typing work and completion of a post high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges, skills, and abilities..

Other Requirements:

• This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within York County. If no eligible candidates who live within York County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.