Product Specialist III

This Product Specialist is responsible for collaborating with the IFB Product team and internal departments on the development and deployment of new and existing Individual & Family products. This role will complete product analysis, implementation and product lifecycle activities, research product/program challenges, and identify trends for product improvement. Performs other duties as assigned.

The Product Specialist reports to the IFB Product Lifecycle Director as well as works with various internal stakeholders (e.g., Actuarial, Finance, Legal, Regulatory, IT, Configuration, BDA, Sales and Marketing).

Key Accountabilities:

Product Management Support

• Supports portfolio management of IFB product/programs that addresses the Individual & Family Markets by:
  
  
  
  • Partnering with Actuarial, Finance, Legal, Regulatory, IT, Configuration, BDA, Sales and Marketing in product management life cycle activities
  • Develops training materials for broker, sales for product portfolios
  • Updating and maintenance of product grids for IFB product
  • Performs activities that support product performance and growth goals
  • Reviews and performs duties related to product design
  
  
  
  
• Understands and knowledgeable of:
  
  
  
  • Individual & Family market
  • Affordable Care Act
  • Claims and platforms and processes
  • Benefits and configuration
  
  
  
  

Product Development Support

• Supports product development of IFB products by:
  
  
  
  • Performing market segment research as needed
  • Monitor market segment trends using internal and external resources
  • Assists gathering and execution of product requirements and key milestones
  
  
  
  
• Understands the overall customer experience and the product performance life cycle
• Works collaboratively with stakeholders to create product recommendations for leadership review and considerations for prioritization

Process improvement and Other Projects and duties as assigned

• Performs other duties as assigned, demonstrating flexibility and adaptability in contributing to the overall success of the IFB segment and the organization:
  
  
  
  • Works collaboratively and effectively communicates with product team
  
  
  
  
• Process and Execution
• Ability to perform tactical execution, identify areas of process improvement and improve streamline activities through:
  
  
  
  • Develop templates
  • Workflows
  
  
  
  
• Process Documentation

Required Qualifications:

• Bachelor's degree or equivalent experience in related field
• 5 years of work experience beyond degree

Skills and Abilities:

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  Collaborative, flexible, self-starter that can take strategic direction from leadership and matrix partners and turn it into tactical execution to achieve product development and management outcomes for IFB products.

  
  

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, or Madison, WI.

The full salary range for this position is $55,400 - $95,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.