Client Relations Specialist

TEKsystems
$40,000.00 - $42,500.00 / yr
401(k)
United States, New York, Albany
Aug 21, 2025
Description Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions. Work with sales staff to manage customers' needs on a daily basis Effectively present solutions tailored to customers' needs Present a simplified technology solution developing a detailed analysis based on customers' needs and industry trends Take the lead in coordinating/developing/managing all aspects of customer support Skills Customer service, Customer support, communication and people skills, administrative support, administration support, customer service oriented, customer relationship management, customer experience, Support, Call center support, communication and organization skills, communication and computer skills, supply chain processes, supply chain Top Skills Details Customer service,Customer support,communication and people skills Additional Skills & Qualifications A competitive and motivated mindset and a passion for maintaining business relationships Two Year Degree required Coachable individual who can work in a fast paced environment High energy, passionate individuals Comfortable in a fast-paced, and results-oriented environment Strong and effective communicator Detail oriented with strong organization & a high level of urgency Ability to think strategically about the personal impact to the client's long-term business strategy Team-oriented individual, with a thirst and drive to compete for #1 every day The position requires strong multitasking and communication skills, with responsibilities including: * Managing 100+ emails and 55-75 calls daily * Prioritizing and completing 50-100 tasks per day * Providing responsive and reliable customer service * Coordinating with warehouse staff and resolving package issues Key Qualities & Expectations * Accountability, reliability, and dependability are essential * Must be punctual, prepared, and consistent-no frequent call-outs * A Type A personality with a background in athletics or the food industry is ideal * Success often comes from candidates with hospitality or service industry experience (e.g., waiters, bartenders) due to their hustle and urgency Work Environment & Culture * Fast-paced, high-volume logistics environment * Culture of positivity, constructive feedback, and teamwork * Emphasis on hands-on training, listening, and asking questions * Strong internal promotion and advancement opportunities * Not a sales role Pay and Benefits The pay range for this position is $40000.00 - $42500.00/yr. Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program Workplace Type This is a fully onsite position in Albany,NY. Application Deadline This position is anticipated to close on Aug 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.