Educational Services Specialist

Educational Services Specialist

Laerdal Medical Benefits Include:

• Generous PTO & Holidays
• Hybrid and Compressed Work Week (for operations-based roles only)
• Comprehensive Medical, Dental, and Vision
• HSA & FSA Account Options, with employer HSA contribution
• 401k with Employer Match & Profit Sharing
• Tuition Reimbursement
• Wellness Reimbursement Program
• Professional Development Opportunities
• Pet Insurance
• Subsidized Cafeteria in NY based office

Two positions available - Dallas, Ft. Worth (1), and/or Chicago (1)

Position Overview:
Laerdal Medical is seeking an Educational Services Specialist to join our US Services team. In this role, you will be responsible for delivering high-quality educational services and product information to both internal and external customers. By applying your expertise in educational methodology, clinical experience, and simulation-based training, you will support clients in effectively utilizing Laerdal's solutions to enhance their medical training programs. Your work will play a key role in developing and improving clients' capabilities to deliver high-quality medical training-ultimately contributing to Laerdal's mission of helping save lives.

Responsibilities:

Training Delivery & Customer Support

• Deliver standard educational content for internal and external training needs, primarily onsite at customer locations, with occasional virtual or alternative delivery methods.
• Provide educational support and address customer inquiries at SUNs, Mini-SUNs, and approved trade shows.
• Client Needs Assessment & Educational Solutions
• Analyze client learning objectives and training needs to recommend appropriate educational solutions.
• Apply knowledge of Laerdal's Education Services portfolio, including its economic, clinical, and educational benefits, to align solutions with customer needs.
• Recommend and implement products, services, and programs to enhance clients' training capabilities.

Curriculum & Training Resource Support

• Support clients in developing training resources, including curricular needs, courseware (such as Laerdal Scenario Cloud Content), training plans, lesson plans, and customized training materials.

Sales & Business Support

• Assist in promoting and supporting the sales of Laerdal's products, services, and programs by identifying customer needs and recommending appropriate solutions.
• Training Plans
• Lesson Plans
• Customized Training Support Materials

Compliance & System Management

• Adhere to company policies and procedures while maintaining proficiency in organizational systems such as Salesforce.

Requirements:

• Ideal candidate should reside in should reside in Dallas, Ft. Worth, and/or Chicago
• Bachelor's degree (or equivalent) in a medical or educational field (e.g., NREMT, RN, teaching, or instructional design).
• 3-5 years of experience in clinical practice, teaching, or simulation-based training.
• Experience with Laerdal's high-fidelity simulators preferred.
• Strong communication and customer relationship management skills.
• Ability to analyze client needs, adapt to various environments, and implement training solutions.
• Proficiency with technology, including Windows, Teams, iOS, and troubleshooting IT or mechanical issues.
• Ability to deliver basic SimCapture training and maintain relevant certifications.
• Willingness to travel up to 100%, including at least four weekend training days per month.
• Valid driver's license required.
• Ability to lift and carry up to 100lbs with or without mechanical assistance.

Salary Range: $85,000 - $95,000, additional $15,000 MBO at 100% to plan

Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.

Laerdal Medical Corporation is committed to provide equal employment opportunities to all applicants and employees without regard to race, color, citizenship status, religion, sex, sexual orientation, gender identity, martial status, age, genetic information, status as an individual with a disability, status as a protected veteran or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.