Manager, Visa Consulting and Analytics (VCA), Communications

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.

Visa Consulting & Analytics (VCA) seeks a strategic communications and thought leadership specialist to elevate our advisory services across Latin America and the Caribbean (LAC). This individual will define and execute an integrated communications and thought leadership agenda-internal and external-that showcases VCA's payments expertise, deep data insights, and client impact. Partnering closely with regional leadership and crossfunctional teams (e.g., Product, Marketing, Sales, Risk, Government Engagement, and Data Science), the role will build a cohesive narrative for VCA in LAC, develop flagship content and executive platforms, and drive consistent market visibility aligned to business priorities.

Specific Responsibilities include:

• Coordinating, developing, and implementing strategic initiatives to increase awareness of VCA's operation in the region.

• Lead ongoing VCA narrative and content development, including both internal and external-facing content and communications.

• Serve as a strategist and trusted counselor to organization leaders on effective communication strategies and tactics that not only generate awareness of the teams' work in the region but also drive employee engagement within.

• Seek out and proactively present communication opportunities for leaders to further their goals.

• Developing ad-hoc analysis and executive presentations, in partnership with other parts of the team such as Data Science, covering different aspects of the business.

• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.

• Partner with colleagues across the organization, particularly corporate communications, and regional/function leads, to ensure message alignment and to generate agendas and content ideas.

• Support team knowledge management efforts, including platform adoption, optimization, and ongoing gathering of content collection, to facilitate cross-sharing of knowledge worldwide.

• Support internal and external event participation by writing talking points, speeches, preparing slides, and supporting storytelling efforts for leaders.

• Embed robust analytics and measurement processes into communications strategies and analyze and share relevant metrics to stakeholders to demonstrate communications plans effectiveness and drive ongoing improvement.

• Develop effective communication efforts and team culture projects to drive employee engagement and foster a better understanding of VCA's business across the organization, with clients, and the media, such as white papers, reports, infographics, and more.

• Design and create new ways of reaching employees in a hybrid, regional environment, leveraging digital assets to drive engagement, including but not limited to newsletters, announcements, memos, to name a few.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

* 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

* 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

* Bachelor's degree in English, communications, public relations, journalism, marketing, or related discipline required.

* Exceptional written, verbal, and presentation skills, written and verbal and ability to communicate at all levels within large organizations.

* Candidates must be able to develop enduring, strategic relationships with internal stakeholders and across the Visa organization.

* Experience in fintech, financial services, or another relevant area strongly preferred.

* Fully bilingual Spanish / English (Portuguese a plus)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 109,800.00 to 159,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.