Internal Communications Manager

• Act as the primary communications liaison between Tyler's divisions and Corporate Communications, facilitating two-way communication and messaging alignment.
• Lead the development and implementation of division-specific communication strategies that support business objectives.
• Translate complex business strategies and initiatives into clear, compelling communications.
• Serve as a strategic advisor to division leaders and subject matter experts on communications best practices, employee engagement, and change management.
• Plan and execute companywide messaging cascades, internal campaigns, and major organizational announcements.
• Develop and manage a communications calendar for the division and ensure timely execution of messaging priorities.
• Produce high-quality content, including emails, intranet posts, leader talking points, presentations, video scripts, and other assets.
• Serve as a quality control resource for division communications to ensure clarity, consistency, and alignment with corporate standards.
• Monitor and evaluate communication effectiveness using defined metrics and KPIs; provide insights and recommendations for improvement.
• Support the intranet and employee engagement platforms by contributing relevant division content and collaborating on enhancements.
• Coordinate with HR, IT, Marketing, Legal, and other corporate functions to support enterprise-wide initiatives through the division lens.

• 7+ years of corporate communications experience
• Bachelor's degree in communications, marketing, journalism, or a related field of study
• Proven experience as a communications strategist or business partner working across functional teams or business units
• Strong writing, editing, and messaging development skills with a demonstrated ability to distill complex concepts
• Exceptional project management and organizational skills with the ability to manage multiple priorities
• Familiarity with change management communication practices and employee engagement strategies
• Confident presence when advising senior leaders; able to support them in message delivery
• Proficiency with Microsoft Office and experience with intranet platforms and employee engagement tools
• Understanding of AP style and brand/style guideline enforcement
• A proactive, collaborative, and solutions-oriented mindset
• Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Plano, Texas

0-5%

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.