Global Account Manager

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

We are seeking a dynamic and strategic Global Account Manager to support our global engagement with Ford Motor Company, one of our most critical automotive customers. Reporting directly to the Global Sales Manager - Ford, you are responsible for driving growth, strengthening relationships, and delivering innovative automation solutions that support Ford's manufacturing transformation worldwide.

You will work in a hybrid setting from our Troy, Michigan office location.

• Customer Ownership: Act as one of the primary interfaces for Ford Motor Company globally, managing relationships across engineering, purchasing, and operations.
• Strategic Execution: Support and execute the global account strategy developed in collaboration with the Global Sales Manager - Ford, ensuring alignment with Ford's business objectives.
• Revenue Growth: Identify and develop new business opportunities across Ford's global manufacturing sites, contributing to revenue targets and account expansion.
• Solution Selling: Collaborate with technical teams to position automation solutions that address Ford's manufacturing challenges, including robotics, controls, and digitalization.
• Global Coordination: Work cross-functionally with regional sales teams, product management, and service organizations to ensure consistent delivery and support across geographies.
• Commercial Management: Assist in contract negotiations, pricing strategies, and proposal development in coordination with the Global Sales Manager.
• Customer Advocacy: Represent Ford's voice internally, ensuring their feedback informs product development and service enhancements.
• Market Insight: Monitor industry trends, competitive activity, and Ford's strategic direction to proactively adjust account plans.
• Technical Liaison: Serve as a technical liaison between Ford's engineering teams and Rockwell Automation's product and solution development teams. Translate customer technical requirements into actionable insights for internal stakeholders.
• Engineering Collaboration: Leverage your engineering background to facilitate technical discussions, validate solution feasibility, and ensure alignment with Ford's manufacturing standards and innovation goals.
• Technical Solution Development: Partner with application engineers and solution architects to co-develop tailored automation solutions, ensuring technical accuracy and customer value.
• Technology Roadmapping: Contribute to long-term technology planning with Ford by aligning Rockwell's innovation pipeline with Ford's strategic manufacturing initiatives.

• Bachelor's Degree or Equivelant Years of Relevant Work Experience
• A valid driver's license.
• A valid passport (the ability to travel internationally to customer sites).

• 5+ years of experience in account management or sales within the automotive or industrial automation sectors or comparable.
• Experience working with or selling to Ford Motor Company.
• Strong understanding of automotive manufacturing processes and automation technologies.
• Ability to travel globally up to 30%.
• Familiarity with Ford's global manufacturing structure.
• Knowledge of Industry 4.0, smart manufacturing, and sustainability initiatives.
• Experience in managing cross-regional teams and customer engagements.
• Engineering degree (e.g., Electrical, Mechanical, or Industrial Engineering) or equivalent technical experience
• Experience bridging commercial and technical conversations with large enterprise customers
• Experience in technical solution development, product integration, or systems engineering in an industrial automation context

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid

#LI-JG1

#LifeatROK

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.