BI Analyst II

Do you have a knack for identifying patterns and trends? Looking for a BI Analyst job that values insights from their data to use information to drive growth and success? If so, you'll fit right in with Spectrum's Business Intelligence team!

Spectrum maintains our nearly 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! In today's data-driven world, having access to accurate and timely information is crucial to stay competitive and relevant.

Spectrum's Business Intelligence team plays a vital role in not only working towards the company's goals but improving our decision making through insights and analysis of data. It's a high-energy job that allows you to focus on all aspects of Spectrum: business and people! You'd be joining a competent team with quality expectations that values partnership, long-term career growth, and great work-life balance.

BE PART OF THE CONNECTION

As a BI Analyst II, you will play a crucial role in the Business Intelligence team. In this position, you will work closely with stakeholders across various departments to translate business requirements into data solutions that provide valuable information aimed at enhancing the customer experience and improving daily business operations.

You will utilize your skills to generate new and actionable insights by integrating new and existing data. The ideal candidate will possess a blend of strong technical skills, a passion for data-driven analysis, and the ability to simplify complex technical information into understandable concepts.

This is an opportunity to help develop enterprise-level data integration solutions that will be utilized by all areas of the business, from field technicians to executives. You will also provide consultation on data interpretation to various business partners throughout the organization. Join our team and help us drive success through data!

WHAT OUR BI ANALYST II ENJOY MOST

• Collaborate closely with business partners to gather detailed business requirements that includes identification and mapping of source system data, and rules for data cleansing, integration, and validation
• Create report mockups based on requirements and coordinate with technical team to finalize designs
• Understand data elements in the warehouse at a fine grain to support any form of user needs from research to ad hoc querying to managing large information projects
• Interact with senior management or executive level customers and provide support as needed
• Collaborate with cross functional teams to ensure alignment in business needs, timelines and department standards
• Document, present, and recommend solutions for handling data anomalies and issues
• Create test plans and scenarios and conduct testing to ensure quality and requirements traceability to final deliverable
• Create and maintain design documentation, metadata dictionaries, and report definitions including visual representations of workflows, procedures, and processes
• Communicate data nuances and insights to all levels of the company in a clear and concise manner
• Instill best practices and support users at all levels of the organization in leveraging BI capabilities for accurate reporting and analysis
• Assist in creating executive level presentations and documents as needed
• Actively and consistently support all efforts to simplify and enhance the customer experience

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Advanced proficiency in SQL
• Proven experience and passion for leveraging data to drive business impact
• Exceptionally strong communication skills both written and verbal
• Ability to analyze, simplify and summarize complex information accurately.
• High attention to detail and quality
• Functional and technical experience in a large-scale data environment, e.g. developing business requirements, mapping out process flows
• Understanding of business uses of data for reporting and analytics
• Eagerness to learn new concepts
• Demonstrated in-depth ability to prioritize and organize effectively
• Demonstrated team and relationship building skills
• Ability to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignments
• Ability to perform in a fast-paced environment
• Ability to develop and offer suggestions for user test planning, execution and assess testing results to ensure the solution fulfills the needs of the business

Required Education

Bachelor's degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience

Preferred Qualifications

• Experience with AWS Redshift and/or other MPP data warehouse platforms
• Experience working with Telecom/Cable MSO data and applications
• Experience working with Tableau or MicroStrategy

Working Conditions

4 days onsite / 1 day remote