Data Governance Lead

Job Summary

The Data Governance Lead is responsible for the design, implementation, and continuous improvement of data governance practices across the organization. This role will be responsible for developing and operationalizing governance frameworks that ensure trusted, high-quality, and well-managed data to support business outcomes, regulatory compliance, and technology strategy. The position will act as a bridge between technology, business, and enterprise-level functions including security, legal, privacy, and compliance.

Essential Duties and Responsibilities

• Governance & Policy Development
  
  
  
  • Design and implement scalable data governance frameworks and policies covering classification, metadata, data quality, stewardship, retention, access, and lifecycle management.
  • Update and extend existing security-focused policies to cover enterprise data governance (NIST-aligned).
  • Build practical SOPs for data quality, classification, lifecycle, and retention.
  • Develop policies and training for AI acceptable use, master data, and third-party data sharing.
  • Ensure governance standards are maintained, reviewed, and adapted in response to evolving regulations and business needs.
  • Gain a working understanding of all regulatory and legal requirements related to your role/work product and ensure that those requirements are met.
  
  
  
  
• Governance Operations & Automation
  
  
  
  • Operationalize data governance processes across the data lifecycle, ensuring compliance, accountability, and traceability.
  • Enable automation of governance workflows using established platforms and recommended AI tools
  • Define and maintain dashboards and reporting mechanisms to measure compliance, policy adoption, and data quality outcomes.
  • Implement automated monitoring for data governance compliance.
  • Establish regular audit processes for data handling practices and vendor compliance.
  
  
  
  
• Stakeholder Engagement & Integration
  
  
  
  • Serve as the primary liaison between the data governance function and enterprise functions including Security, Privacy, Compliance, Audit, and Legal.
  • Partner with Data Owners, Data Stewards, and business stakeholders to define roles, responsibilities, and accountability for data.
  • Facilitate governance forums, data councils, and stewardship communities of practice to ensure alignment and transparency.
  • Provide regular reporting to executive leadership on data governance compliance status.
  • Interface with regulatory bodies and external auditors as required.
  
  
  
  
• Monitoring & Continuous Improvement
  
  
  
  • Define and manage governance KPIs and OKRs, including data quality scores, issue resolution cycle times, and policy adoption metrics.
  • Identify and close gaps in governance coverage, execution, and tool adoption.
  • Stay current on industry best practices, emerging data technologies (AI/ML, cloud-native data platforms), and evolving regulatory landscapes.
  • Conduct regular risk assessments of data governance program effectiveness.
  • Implement continuous improvement processes based on incident analysis and regulatory changes.
  
  
  
  
• Other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum

• 4 Year/Bachelor's Degree in Information Systems, Business Administration, Technology Governance, or a related field.

Preferred

• Master's degree is a related field.

Experience

Minimum Years of Experience

• 10 years of experience in technology governance, policy development, or enterprise portfolio oversight.

Knowledge, Skills, and Abilities

• Experience implementing or scaling data governance frameworks within mid-to-large organizations.
• Deep understanding of data governance and management frameworks (e.g., DAMA-DMBOK, DCAM, COBIT).
• Strong knowledge of data quality, metadata management, master data, reference data, and lineage practices.
• Familiarity with regulatory frameworks impacting data (e.g., GDPR, HIPAA, CCPA, SOX).
• Experience aligning data governance policies with security, privacy, and compliance requirements.
• Proven ability to document, operationalize, and continuously improve governance processes.
• Hands-on experience with governance and workflow automation tools (e.g., Jira, M365 and AI tools).
• Analytical acumen to measure governance performance and drive actionable improvements.
• Excellent communication skills to influence both technical and business stakeholders.
• Strong stakeholder management skills, with the ability to navigate competing priorities and regulatory requirements.

Working Conditions and Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
• Regular and predictable attendance required.

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.