Remote New 
IT Strategic Agile Delivery Coach(remote)
 MultiPlan | |
 United States | |
 Sep 06, 2025 | |
|
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!! JOB SUMMARY:
This position plays an integral role within IT and establishes best practices in project management execution, methodologies and process and tool utilization to ensure of the delivery of IT products and services all while driving continuous improvement. The incumbent will regularly utilize subject matter expertise to define solutions and lead effective change for delivery teams across both the departmental and overall information technology landscape. JOB ROLES AND RESPONSIBILITIES:
1. Lead the rollout of best practices and processes, which may include, but is not limited to the creation of documentation and the delivery of training 2. Utilize expertise in various aspects of software delivery and in project management and productivity tools serve as an enterprise IT coach driving portfolios, programs, teams and resources to increase their maturity in project execution 3. Independently assess existing IT delivery team practices to identify challenges and opportunities. Define and implement solutions that involve both process and tools. 4. Lead process discussions on PMO/COE improvement initiatives with representative stakeholders across various disciplines and roles within the IT organization. 5. Establish KPIs and metrics to identify opportunities and to demonstrate continuous improvement. Manage the collection and reporting of IT project delivery KPIs and metrics. 6. Define, lead and/or implement enterprise standard solutions for reports and dashboards to communicate key metrics, progress and other data across portfolios, programs and teams for stakeholders. 7. Drive and influence organizational change at all levels using change management techniques 8. Drive and manage enterprise continuous improvement projects that improve the IT organization's software delivery capabilities 9. Lead the definition of SDLC framework, methodologies, and creation of related artifacts and deliverables 10. Serve as a subject matter expert for organizational collaboration and productivity tools; consulting with users, customizing the solutions, driving utilization and increasing efficiency. 11. Collaborate, coordinate, and communicate across disciplines and departments and all levels of staff, including executive management. 12. Ensure compliance with HIPAA regulations and requirements. 13. Demonstrate commitment to the Company's core values. 14. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role. 15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. | |