Business Officer

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Restorative Sciences Department is an internationally recognized group of oral health professionals that combines three divisions consisting of general dentistry, operative dentistry, and prosthodontics. The department supports the dental education program, advanced education programs in prosthodontics and general dentistry along with master's degree programs (including operative dentistry), community service and outreach, faculty practice and scholarship activities.

The Department of Restorative Sciences consists of the Divisions of Prosthodontics, General Dentistry and Operative Dentistry. The Department Manager in the Department of Restorative Sciences provides daily programmatic and operational management, is a member of the management team, and reports directly to the Chair of Restorative Sciences. This position serves as the right hand to the Chair of the Department and has fiscal authority in the absence of the Chair. The Department of Restorative Sciences is an academic, clinical, and research unit consisting of 17 residents, approximately 30 permanent faculty, 28 adjunct faculty, and 14 staff members. The Department Manager manages activities in the Restorative Sciences Department administrative office, the Graduate Programs in Prosthodontics and Operative Dentistry, Predoctoral academic program in General Dentistry and Prosthodontics, Operative Dentistry and General Dentistry Divisions in the Dental Faculty Practice. The Department Manager manages operating budgets and procurement activity for the department; assists with budget planning and policy development/interpretation; and reviews and enhances procedures/systems that impact the department, providing status reports regularly as scheduled and, outside of protocol, as needed. This position directly supervises two Patient Care Coordinators (Graduate Prosthodontics and Graduate Operative Dentistry), the Dental Assistant Supervisor and CDI Lab Supervisor, and, thereby, is second-level supervisor for all departmental administrative and clinical staff. This position works with subordinate supervisors and in collaboration with the Chair to resolve problems or questions regarding work processes, policies, organization, and/or methods. The Department Manager also assesses operational needs with regard to technology, telecommunication, and facilities management and communicates with a wide variety of internal staff and external agencies.

Mid-career with Masters and 1-2 yrs experience; or Bachelors and 2-4 yrs experience

Successful applicants will demonstrate a positive, highly professional and customer-oriented focus in the workplace. Outstanding verbal and written communication skills are required. Strong computer skills in Microsoft Word, Excel and PowerPoint are required. In addition, successful applicants must demonstrate the following:

Ability to perform a broad range of business functions; ability to conduct financial management, budget analysis, and forecasting for a complex department funded by a variety of dynamic and multidimensional funding sources (clinics, endowments, expendable foundation funds, state); ability to supervise and manage administrative and clinical staff and supervisors to ensure compliance with recruitment, selection, training, and performance management policies and procedures; ability to recommend resolution of disciplinary matters; ability to lead employee growth and development and, in partnership with the HR office, to develop a long term staffing plan for a diverse and dynamic workforce; ability to develop short and long term goals, objectives and strategic plans that support the department's mission and functions; ability to assess and resolve unprecedented problems; ability to understand, distill and communicate complex information both orally and in written reports that make impact on operations and/or policies; ability to interpret policies and procedures and develop specific departmental practices; ability to communicate, negotiate, and work with faculty, students, staff, patients and other departments and organizations; ability to work on multiple projects simultaneously, to negotiate to achieve successful results, and to thrive in a fast-paced environment to deliver high-level customer service; must demonstrate strong professionalism and excellent interpersonal and leadership skills.

Knowledge of appropriate business practices and procedures. Ability to manage and improve business processes and operations by ensuring continuity, integration of the Department of Ortho's policies and procedures with the ASOD's mission and strategic plan. Ability to develop long- and short-term goals and objectives that support the business functions. Knowledge of financial management, personnel administration/management, purchasing, inventory control, facilities coordination/planning, and information technology needs assessment.

Administrative management experience in a clinical setting (medical or dental); experience with Business Systems Analysis or other evidence of systems development and improvement, especially in a clinical setting. Extensive experience of EPIC is highly preferred.

Must be able to work on the telephone and at a computer, using a keyboard and monitor(s), for prolonged periods. Must be able to tolerate office lighting sufficient to allow others to comfortably read documents and interact in a meeting setting. With or without reasonable accommodation.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.