Director, Partner Engagement

General Purpose of the Job

Being the Partner of Choice is core to DaVita's mission and our team aspires to create a differentiated experience for the providers that we work with - day in and day out. Nephrology is undergoing a period of profound change. This team will deepen our understanding of providers' current and anticipated needs, and help us bring together our clinical, operational, and technological capabilities to create an integrated care delivery platform with our partners.

Essential Duties & Responsibilities

• Develop and execute provider engagement strategies aligned with DaVita's mission, multi-year objectives and industry best practices.

• Set strategic direction, proactively remove obstacles, and communicate effectively to gain support and commitment, while managing tough conversations and influencing decision-making.

• Establish team goals, connect work to Village priorities, and consistently use metrics and dashboards to drive strong department results.

• Lead a team of managers and analysts accountable for owning functional areas of our engagement strategy by identifying and removing barriers, shaping a positive team culture, and developing individual capabilities through mentoring and coaching.

• Cultivate strong, cross-functional working relationships across other subject matter experts.

• Equip operations leaders with national capabilities that are tailored for local provider and/or market dynamics.

• Monitor and evaluate the effectiveness of initiatives using data and feedback, presenting reports to internal stakeholders and proactively aligning resources with priorities.

• Understand key regulatory and compliance guidelines related to referral sources.

• Stay informed on industry trends both specific to nephrology and broader health care dynamics.

• Other Duties as Assigned

Education and Requirements

• Bachelor's Degree required; Master's Degree preferred.

• 10+ years of experience in partner engagement, relationship management, experience-led growth or a related field.

• Experience in the healthcare industry is highly preferred.

• Proven ability to develop and implement successful provider engagement strategies.

• Strong communication, interpersonal, and negotiation skills.

• Ability to work effectively both independently and as part of a team.

• Excellent analytical and problem-solving skills.

• Strong preference for Denver-based candidates (office-oriented hybrid role, with three days required in-person per week)

Certificates, Licenses, and Registrations

• None required; PMP or related certification preferred.

Travel and Time Requirements

• Approximately 20-30% travel may be required for partner meetings and industry events.

• Occasional evening or weekend work may be required to meet deadlines or attend events.

Additional Requirements

Language Skills: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

ADA/Reasonable Accommodations: DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

Work Environment: Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involve greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.

Visual: Vision adequate to perform the essential duties/responsibilities of position.

May be required to demonstrate the ability to differentiate colors on a test strip.

Physical Demands: Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:

• Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions.

• Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates