Part-Time Trailing Document Analyst

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Job Description:

Part Time Trailing Document Analyst - The Auto Club Group

What you will do:

Assists supervisor/department with a variety of high level support functions that may include: contacting internal/external clients in response to inquiries, information gathering and problem identification and resolution. May serve as a liaison between Underwriting and Claim departments to assist the Claim staff with obtaining copies of key policy documents, declaration pages and amendments forms. Liaises between underwriting and claims legal, providing certified copies of policy documents as they prepare for trial. Provides support to the department by utilizing computer systems for input, audits, reconciliation, gathering statistical data, following scripts, generating reports, etc. Performs calculations for a variety of sources (i.e., reports, forms, audits, various, posting, refunds, reconciliations, etc.) to assist supervisors as required

Develops and reviews a variety of reports and documents for accuracy and completeness. Contacts internal and/or external clients for information and/or to respond to telephone inquiries and issues. Serves as a team member on special projects, pilot programs, supports the training of employees and develops and implements new procedures and other related duties as requested by management. Provides recommendations to management regarding procedural revisions and follows up to support approved changes.

How you will benefit:

Part Time Trailing Document Analyst will earn a competitive salary of $20 hourly with annual bonus potential based on performance.

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
• 401k Match
• Medical
• Dental
• Paid Holidays

We're looking for candidates who:

Required Qualifications:

Education:

High School diploma or equivalent

Experience:

• Analyzing, researching and resolving complex administrative problems
• Performing mathematical calculations to include addition, subtraction, multiplication, division and percentages
• PC software applications (Word, Excel, etc.)
• Maintaining accurate records, logs, reports and documentation
• Writing correspondence and memos
• Developing production, inventory and backlog reports

Knowledge and Skills:

• Underwriting or claims/claims legal procedures
• Prioritizing and handling multiple tasks
• Auditing/researching records and computer files
• Supporting all supervisory work distribution to staff
• Gathering data and preparing report information
• Communicating effectively with others in a work environment and with the public

Preferred Qualifications:

Experience:

• Working with policy forms, claims or claims legal
• Knowledge of commercial insurance and processing procedures
• Analyzing, problem solving, and decision making
• Working with Microsoft Office software applications
• Communicating effectively with others
• User Interfaces

Ability to:

• Review policy characteristics to ensure rating accuracy
• Maintain service level agreements on actions performed
• Identify and report non-compliant or unethical behavior
• Learn and understand data visualization dashboards
• Participate in meetings and projects to enhance learning and understanding of various insurance topics including SQL programming language, when applicable

Work Environment

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com