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Operational Excellence Manager

ThyssenKrupp Supply Chain SVC
life insurance, vision insurance, tuition reimbursement, 401(k)
United States, Michigan, Southfield
22355 West Eleven Mile Road (Show on map)
Sep 10, 2025
Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence.
thyssenkrupp Supply Chain Services strives to be the preferred supplier of value-added product management and industrial services for the manufacturing industry in North America, differentiating itself from competitors through superior reliability and quality of service, performance excellence, continuous improvement, and emphasis on creation of value. Successful partnerships with the automotive industry, its Tier I, Tier II, and Tier III suppliers, and other original equipment manufacturers (OEM) and assemblers are the foundation of successful growth as a service provider of choice. Major market segments also include consumer goods, white goods, beverage and pharmaceutical industries. Services include supply chain management, logistics management, testing and inspection services, and packaging and kitting.
Your responsibilities
Job Summary The Operational Excellence Manager will work directly with the Senior Manager of Operational Excellence in supporting tkSCS sites and leadership. The focus is on improving current processes, eliminating redundancies, improving material flow, labor productivity, quality, safety, and 6S. The position is responsible for contributing knowledge, performing analysis, developing solutions, assisting with program implementation, providing training, auditing, and measuring results. Job Description

**This position is remote with up to 50% travel**

Key Accountabilities:

  • Compliance to all Corporate, Legal and Company policies. Model Integrity - there can be no suspicion of ethics or morality weakness.
  • Meet tkSCS Employee Attributes and supports company values. Must ensure that we act in a Self-Controlled manner and at all times treat others with the verbal and emotional respect.
  • Provide Operational Excellence leadership, which includes identifying performance, customer service and competitive weaknesses; developing solution options using continual improvement methods; documenting Processes, Work Instructions and forms required for operations.
  • Support, educate and promote the decisions of tkMNA, tkSCS and the Operational Excellence team.
  • Provide leadership and support during internal/external launches.
  • Provide training and coaching for tkSCS associates.
  • Ensure all safety and quality system policies, procedures, and work instructions are implemented and maintained at facilities.
  • Conduct and facilitate Continuous Improvement and 6S activities with tkSCS associates.
  • Ensure understanding of current processes and challenges, encourage input and joint development of solutions.
  • Perform audits to ensure compliance to state, legal and company requirements. Ensure that all records are readily available and secured.
  • Provide support, input and report out to Meetings when requested.
  • Define and manage multiple operational improvement initiatives concurrently.
  • Effectively manage multiple projects across multiple facilities in the organization.
  • Develop and share best practice documentation, tools and learning across the organization.
  • Assist in the role-out and training for all new Process or Programs.
  • Ensure projects, processes and programs are aligned with business strategy.
  • Inform and seek guidance from the Directors of Operational Excellence and Executive
  • Management within area of responsibility.
  • Assist with problem-solving activities and implementation of corrective actions.

Requirements:

  • Minimum of 5 Years of business experience and 1 year of Operational Excellence/EHS experience.
  • Bachelor's degree preferably in Engineering or Business, or equivalent work experience.
  • Demonstrated competency in advanced project planning and management with a strong preference for experience with Microsoft Project, Planner or Ghantt charts.
  • Exposure to safety programs and ISO standards with a strong preference for audit experience.
  • Proficient use of basic problem-solving tools (8D, A3, 5-why, 7-step, RCCA, etc.).
  • Skilled with basic continuous improvement tools (spaghetti diagram, kaizen, poke-yoke, pareto charts, etc.).
  • Demonstrated ability to lead and direct improvement projects.
  • Experience with group facilitation and trainer/instructor skills.
  • Six Sigma greenbelt certification with a strong preference for Blackbelt certification.
  • Strong organizational skills.
  • Strong proficiency in Microsoft Office including Excel, Outlook, Word and PowerPoint and Visio.
  • Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the company.
  • The willingness to travel up to 50%, to include possible international travel.
  • A strong understanding of OSHA requirements is preferred.
Job Compensation

Compensation - $105,000 - $110,000 based on experience plus bonus opportunity!

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.Request payment of any kind from prospective jobseekers or candidates for employment;
3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.Send checks to job seekers; or
5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.Anyone making an employment offer in return for money is not authorized by TK; and
4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.


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