Work Order Coordinator

DIVISION: Operations

DEPARTMENT: Facilities Management

UNION/GRADE: Unit 1F/Grade 17

BASIC PURPOSE:

Provides logistical support and coordinates equipment and materials acquisition for a multitude of maintenance projects.

SUPERVISION RECEIVED:

Works under the general supervision of the Materials Coordination Center Manager or Materials Coordination Manager. May take direction from the Logistics Supervisor

SUPERVISION EXERCISED:

None.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates dispatch records to ensure accountability for all FOD Maintenance crews.
• Attends daily and weekly meetings with Work Coordination Center Manager, Supervisor Logistics Unit and Materials Acquisition Manager. Coordinates logistical issues based upon priorities.
• Coordinates with Procurement and vendors (as directed by Procurement) to ensure that FOD maintenance crews obtain the necessary equipment.
• Utilizes Lawson to put requisitions into system.
• Assists the Planning and Scheduling coordinators in researching parts and equipment during the planning process.
• Coordinates police details for FOD Maintenance crews in conjunction with the Supervisor, Logistics Unit.
• Coordinates Digsafe markouts for FOD pipeline crews, in conjunction with the Supervisor, Logistics Unit.
• Maintains telephone coverage in dispatch office.
• Manages vehicle resources in conjunction with the Supervisor, Logistics Unit to ensure vehicles and equipment are available on a timely basis.
• Supervises radio communication with maintenance crews (routine and emergency) in conjunction with the Supervisor, Logistics Unit.
• Supervises confined space entry permitting process in conjunction with the Supervisor, Logistics Unit.

SECONDARY DUTIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• Reading, writing, mathematical and oral communication skills normally attained through a two (2) year business education degree program; and
• At least two (2) years of related experience in scheduling maintenance functions; and
• General understanding of office practices and procedures as normally acquired through at least one (1) year of related experience; or
• Any equivalent combination of experience or education.

Necessary Knowledge, Skills and Abilities:

• Demonstrated proficiency in Microsoft Office products including Outlook and Word.
• Working knowledge of the methods and materials used by the various trades and shops at a level sufficient to provide logistical support for the maintenance crews within FOD.
• Working knowledge of maintenance management and inventory control systems.
• Familiarity with personal computers and associated software programs desirable.

SPECIAL REQUIREMENTS:

Must have successfully completed the MIS and professional development-related ACP requirements for this position. . If no qualified ACP certified applicant applies for the position, the selected candidate will have 6 months to complete the ACP program.

A valid Class D Vehicle Operators License.

TOOLS AND EQUIPMENT USED:

Office machines as normally associated with the use of telephone, personal computer including word processing and other software, copy and fax machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, including office equipment or controls and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch or crawl. The employee is occasionally required to stand, walk, talk, hear, sit, climb and balance.

There are no requirements that weight is lifted or force is exerted in the performance of this job. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee regularly works in outside weather conditions. The employee regularly works near moving mechanical parts, and is occasionally exposed to fumes, airborne particles, toxic or caustic chemicals and risk of electrical shock. Hearing protection may be required, as the noise level in some field settings is very loud and moderately loud at pumping stations.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.